Leadership and Organizational Behavior Case Study 1
“The Forgotten Group Member”
Leadership and Organizational Behavior
November 16, 2013
As I began reading the “Forgotten Group Member”, I found that the group is in the “storming” stage of team development. I am able to determine this due to the setting of the events laid out by the author. The setting gives the present then it goes back and tells that the team is in week 5 of the project. The author also gives some history about the “forming stage” and events that had occurred at that time. After reading a bit more, it is clear that the group is experiencing some tension and rebellion by one of its team members. Had Christine, understood the importance of understanding the stages of development, she could have laid a better foundation ...view middle of the document...
In my opinion, the “forming” stage of team development is very important as it gives everyone a task and something to be accountable for. Once every team member knows his or her respective role and can identify with the tasks at hand and the importance of their role, it sets the groundwork for them to be motivated by the leader. The secondary problem here is that the group needed to get all of the sections completed and turned in timely and accurately so that their deliverable could have been met. By Mike not being held accountable from the beginning in delivering his parts in a timely and accurate manner, then his negligence could potentially damage the entire team.
In looking at this situation, a couple of things could have assisted Christine here. First of all she could have created a MBO (managing by objective) plan in the forming stage so that there would have been a process in place to help the team to be focused on collectively completing the analysis in a timely fashion and give clarification of the tasks and duties of each team member. Once this was done then perhaps Christine could have had the confidence to address any isolation concerns any member of the team had rather than setting a precedent that mediocrity was accepted. Another solution would have been for Christine to try and speak with Mike on a face to face basis and acknowledge his concerns, but to not over-empathize as her responsibility was to the team and to not one person on the team. Once Christine realized that she had lost control of her team, then she could notified her instructor with her concerns and had her to assist in getting the team back on track.
In my opinion, Christine was not an effective group leader. This is due mainly due to her wanting to be in a friendship relationship and over-empathy to Mike’s problems. This was done at the detriment of her team. A good leader does what they must do in order to keep the team on task and assignments accounted for. And once she was aware of the problems she failed to address it.