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Knowledge Workers Essay

1108 words - 5 pages

Week1: Homework Assignment
Review Questions: (Chapter 1 Page 46) 1,3,4,6,7,8,9,10,12,14,16

1. The term knowledge worker was coined by Peter Drucker in 1959. Basically, what his term says is that knowledge workers are typically professionals who are relatively well educated and who creates, modify, and/or synthesize knowledge as a fundamental part of their jobs. Furthermore, they are well paid because of the valuable real-world skills and the continuing learning of how to do their jobs in a superior manner; their career opportunities are much better because they make up about a quarter of the workforce in the United States and in others advanced nation, raising their numbers quickly. ...view middle of the document...

(2005-2011). ProProfs. Retrieved May 2, 2012, from ProProfs Flashcards: http://www.proprofs.com/flashcards/tableview.php?title=exam-prep1

6. In- Sourcing: refers to the delegation of a company’s logistics operations to a subcontractor that specializes in the operation or to transfer a previous outsourcing function to an in-house department; for example: the UPS which comes to be the in-sourcing provider by offering deliver packages worldwide an started to complete supply chain solutions to companies. Other online retailers as Nike.com would handle all online orders themselves but, the in-sourcing agreement would allow UPS to manage Nike’s warehouse completely in order to leave Nike concentrate on his core competencies as the design of the new athletic shoes.

7. The variety of reasons that companies are choosing the outsource business activities are:
a) To reduce or control costs
b) To free up internal resource
c) To gain access to world-class capabilities
d) To increase revenue potential of the organizational
e) To reduce time to market
f) To increase process efficiencies
g) To be able to focus on core activities
h) To compensate for a lack of specific capabilities or skills

8. Governmental Challenges: Political system (political instability); Regulatory Challenges (taxes and tariffs, embargoes, import and export regulations); Data Sharing Challenges (European Union Data Protection Directive, transborder data flow regulations); Standards Challenges (Internet access and individual freedom).
Geoeconomics Challenges: Time zone differences (real time meeting can be difficult across the world); infrastructure-related reliability (roads/electricity, reliable internet connections) challenges related to economic welfare (GDP growth not distributed evenly across the world); Demographic Challenges (different rate of population growth); Expertise related challenges (different concentration of skilled workers, different costs of workers).
Cultural Challenges: National Cultures: power cultures (differences in how societies handle the issues of human inequality); uncertainty avoidance (risk taking nature); Individualism/collectivism (value placed on individuals vs. group), masculinity vs. femininity (degree to which a society is characterized as feminine/masculine); the concept of time and life focus; the differences in languages between the diverse cultures, perceptions of beliefs, attitudes, religion or social organizations. The challenges of offering products or services in different cultures: naming and advertising for products; intellectual property.

9. Information System is a combination of hardware; software and telecommunications networks that people...

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