This website uses cookies to ensure you have the best experience. Learn more

Knowledge Management Essay

1828 words - 8 pages

(3)Knowledge Management(KM)is a fashionable business term. Explain what is meant by knowledge and knowledge management(KM), and evaluate why KM is central to the success of an organization.

Knowledge Management (KM) is a newly developed business term. Thanks to the booming of information technology (especially the internet) from the 1990s, people could get information and knowledge much easier than before. As the integration of individuals, organizations need to process and manage even more information and knowledge. Therefore, the art of knowledge management becomes very crucial for modern organizations.

Before talking about the term Knowledge Management, first we need to know clearly ...view middle of the document...

Tacit knowledge is very personal and hard to be formatted, such as subjective understanding, instinct and so on. Explicit knowledge could be expressed using words and numbers, could be shared in the form of data, such as programs and universal rules. Tacit knowledge exist only in people’s brains, it is hard to be codified and hard to be shared. Explicit knowledge exists in documents, which is codified and easy to be shared.

According to a survey result conduct by the Delphi Group, the majority (42%) of knowledge in an organization is the tacit knowledge in their employees’ brains. However, the sum of different type to explicit knowledge (papers documents, electronic documents and electronic knowledge bases) contributes more than the knowledge in employees’ brains. Therefore, we believe that the management of both tacit knowledge and explicit knowledge is important.
Similar to the term knowledge, there is no universal definition for the term Knowledge management. There are some different descriptions of knowledge management.

In 1997, Bassi suggested that Knowledge management is the process or practice that involves ‘acquiring, creating, capturing, storing, sharing and using knowledge to enhance organizational performance’. In 1997, P Quitas et al suggested that ‘knowledge management is the process of continually managing knowledge of all kinds to meet existing and emerging needs, to identify the exploit existing and acquired knowledge assets and to develop new opportunities.’ In 2002, Gupta et al suggested that ‘Knowledge management is fundamentally the management of corporate knowledge and intellectual assets that can improve a range of organizational performance characteristics and add value by enabling an enterprise to act more intelligently’.

The characteristics of knowledge management are from the basic properties of knowledge economy. Knowledge economy is the economy based on the internet information, high technology and intellectual asset. Since the usage and development of high technology, intellectual asset and internet information is the process of sharing information and integration of intelligence, knowledge management is managing the flow of information and intelligence.

The knowledge management has at least involved in the following ten areas; the sharing of business knowledge and experience, the responsibility of sharing knowledge, the usage of experiences, immerging knowledge into product, service and production process, produce knowledge as product, encourage creative production, setting up virtual professional networks, setting up database of required information, understanding and measuring the value of knowledge and the usage of intellectual asset.

There are four major objectives of knowledge management in organizations; to improve creativity, to improve responsiveness, to improve productivity and improve skill ability.

The characteristic of modern competition between companies is rapidly changing in skill...

Other Papers Like Knowledge Management

Knowledge Management Essay

4944 words - 20 pages systems relies the on work of the information systems of the operational level. Besides at this level information systems of office automation (OAS – system of automation of office activity) and processing’s of knowledge (AutoCAD are necessary for the «Nordelectroprom» company). The information system for strategic level of the management has to provide decision-making support on realization of strategic objectives of the company. Systems are

Knowledge Management And Organizational Knowledge Essay

1052 words - 5 pages Nowadays, successful organizations adopted the socio-technical systems information and knowledge management has become increasingly importance to businesses. Knowledge Management process continues to enable managers and employees with valuable understanding of their business environment and knowledge to make strategic business decisions.This essay will explain data, information and knowledge as well as the socio-technical system, knowledge

Knowledge Management at Accenture

1734 words - 7 pages , which includes five operating groups, 18 industry groups and eight capability groups. There are several changes of personnel at Accenture. In 2004, Bill Green took office as CEO, the Accenture’s primary decision-maker and policy maker of Accenture. Tom Barfield began to work on the learning and knowledge infrastructures in 2000 and took responsibility for knowledge management strategy in 2004. Beginning around 1990, Accenture has focused on

Knowledge management. My Reflection

2298 words - 10 pages 1a. • A good operational definition of knowledge management is the deliberate introduction of an improved and more effective information environment (Koenig, 1999, p. 77) The above definition initially tells me that it is a subjective view until I studied a few case studies about KM and many successful cases proved that KM actually helps in their organisation such as repurpose the existing information thus reduce the cost of acquiring the

Approach to Knowledge Management at Tata Steel

2804 words - 12 pages Approach to Knowledge Management at Tata Steel Name Institution Table of Contents Introduction 3 Background to Tata Steel 4 Knowledge Management Initiative at Tata Steel 5 Knowledge Management Phases at Tata Steel 5 Tata Steel Knowledge Management Stakeholders 7 Knowledge Transfer Opportunities 7 Tata Steel Knowledge Transfer Strategies and Instruments 8 Tata Steel Knowledge Management Portal 11 Tata Steel’s Knowledge

Social Media as a Knowledge Management Tools

1227 words - 5 pages platform helps improve knowledge sharing, increase productivity, and enhance decision making. In addition, the organization community-driven innovative management program, Technology Adoption Program, an IBM model for managing new technologies within the IBM enterprise encourage creative thinking and assisted in employee collaboration (A Way to Put Innovation on TAP, n.d.). Controversial Issues of Social Media If social media is not managed

Personal Knowledge Management : Who, What, Why, When, Where, How?

1972 words - 8 pages Personal Knowledge Management : Who, What, Why, When, Where, How? Jason Frand and Carol Hixon December, 1999 Our students, who will spend most of their working lives in the 21 st century, will need to see the computer and related technologies as an extension of themselves, as a tool as important as the pencil or quill pen was for the last several hundred years. Fifteen years ago, few people knew what a personal computer was. Now personal

Knowledge Management Embedded in Social Media – Successful Company and Its Innovations

3328 words - 14 pages Knowledge management embedded in social media – successful company and its innovations ABSTRACT The continuous market pressures and competitions pushes the organisation to be in the race of making innovations besides safeguarding the talent and information they own. The race for new products and services for the customers arises due to increasing awareness and exposure through social media. This essay focuses on studying the knowledge

Group Collaboration and Web 2.0 Applications: Knowledge Sharing/Retention, Innovation and Talent Management

2249 words - 9 pages Group Collaboration and Web 2.0 Applications: | Knowledge sharing/retention, innovation and talent management | | | | [Type the author name] | 8/16/2009 | | Instructor Background Affiliated Computer Services, Inc. (ACS) is an outsourcing company for business process outsourcing and information technology services and has more than 70,000 employees worldwide. ACS has three divisions: IT services, Government Solutions and

From Your Knowledge of Restaurants and from the Case Itself, Identify How Each of the 10 Decisions of Operations Management Is Applied at Hard Rock How Would You Determine the Productivity of the...

725 words - 3 pages globally. I will look at how Hard Rock Café has carefully applied the 10 critical decisions of operations management and how the productivity of the staff help to create such a phenomenon. 1. Service and product design. Hard Rock started as a single pub offering good food and rock and roll music. Over the years they have stayed true to that basic concept but have continuously update and expanded to now having 134 cafes, 15 hotels/casinos, and many

Knowledge

862 words - 4 pages the 1995 policy experience IFC Partnership with Chinese Agencies on Green Credit • Objective: Knowledge transfer of IFC experience in sustainable finance       Collaboration Framework with MEP, CBRC Complementary activities on Green Securities Policy Policy dialogue and implementation guidance Awareness Raising & Training Access to the Equator Principles network Encourage south-south collaboration IFC’s

Related Essays

Knowledge Management Essay

1415 words - 6 pages Knowledge Management Nicholas Miller Table of Contents Abstract 3 What is Knowledge Management? 4 Features of Knowledge Management 5 People 5 Processes 5 Technology 5 Knowledge Management Applications 7 Tacit Knowledge 7 Explicit Knowledge 7 Embedded Knowledge 7 Tacit vs. Explicit Knowledge 9 The Importance of Knowledge Management 10 Summary 11 Conclusion 12 References 13 Abstract The principal objective of this research

Knowledge Management Essay

663 words - 3 pages CW3 David Lewis Knowledge Management Information Paper WOSC Class 14-005 14 November 2013 Knowledge Management Application in 1-3 Attack Battalion Within the Army organizations of today knowledge management plays a huge role in the dissemination of information to the unit and it’s soldiers. This is no different for the aviation unit in which I operate. This information can be found in FM 6-01.1, Knowledge Management Operations. It

Knowledge Management Essay 2221 Words

2221 words - 9 pages CERTIFICATE IN KNOWLEDGE MANAGEMENT Intake 52 – 14th January 2008 to 18th January 2008 JT FRANK ACADEMY SDN. BHD A STRUCTURED APPROACH TO INIATE THE PRACTICE OF KNOWLEDGE MANAGEMENT AND TO NURTURE ILHAM MARA INTO A K-BASED ORGANISATION AZLINA BINTI MOHAMAD CIKM-52KL0629 ACKNOWLEDGEMENT In the name of Allah, The Compassionate, The Merciful… It is difficult to

Knowledge Management Essay 1304 Words

1304 words - 6 pages Group Report: Key KM Lessons Learned Group F: William Ward, Sarah Shesko, Gay Scott, Veronica Taylor, Anthony Steward Walden University Knowledge Management and Organizational Change BUSI 3001 Kelley Lovati March 30, 2011 Part I What is Knowledge Management? Knowledge Management (KM) may best be described as the processes that direct the conception, distribution, and utilization of knowledge. It should be understood in terms of a