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Kms In Your Organization Essay

1691 words - 7 pages

Elmira Pet Products is the second largest private label pet food manufacturing organization in Canada located in Elmira, Ontario. Elmira pet products with over 35 years manufacturing experience, carries a mission statement of “Connecting Innovation, Quality and Value with Pet Food”.
EPP has a great focus on innovation, knowledge creation and knowledge sharing
Knowledge Management at Elmira Pet Products
The organization view at EPP is more resource based than knowledge based. Most of the organizational learning is carried out individually. On this section we are going to walk through existing knowledge management system at Elmira Pet Products especially procurement division and analyze the ...view middle of the document...

* Knowledge creation, process and transmission

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Adaption-Leveraged KM
Adaption-Leveraged KM
Repeated Practice-Applied KM
Repeated Practice-Applied KM
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| | Technology | | | | Process | | |
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Repeated Practice-Applied KM
Repeated Practice-Applied KM
| | | | KM | | | | |
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| | | | | | | | |
| | | | People | | | | |
| | | | | | | | |
| | New Idea | | | | Learning | | |
| | | | | | Growing awareness- Ad Hoc KNLG
Growing awareness- Ad Hoc KNLG
| | |
Innovation - Dynamic KM
Innovation - Dynamic KM
| | | | Insight | | | | |
| | | | | | | | |
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| | | | | | | | |
| | | | | | | | |
As stated on the figure above, people are encouraged to create new knowledge through thinking and reasoning. Thinking is not well emphasized and that`s why the dynamic knowledge is not a comprehensive practice in our organization. Even within a department, some people have tactical approach versus others who are strategic thinker.
Organization announces all changes on monthly newspaper and quarterly town halls. If there is an on-going issue, other departments get to know through daily meeting update but nothing else will promote awareness.
One way to come up with new ideas is interacting with outside environment. At EPP, only R& D has a great approach on trial-error experiment and tries to keep in touch with scientific environment for quality improvement.
Therefore, we can say that from the knowledge creation and capture point of view, we need to improve innovative approach and questioning. We also need to motivate staff to share their ideas on a procedural basis.
When it comes to knowledge transition, we see a remarkable involvement of processes and technology. As mentioned previously, we are a going organization in technology. It is so costly because our technology infrastructure is not completely in place yet but it has been discussed a lot of time that we are not even well aware of our technological capability. This gap is directly affecting our efficiency through longer or inaccurate processing of knowledge.
Knowledge transmission is not a centralized and standardized practice but may vary in methodology from one are to another. The only centralized procedure is the SAP s which should be up to dated but currently, it is a bit codified and not quite transparent.
Procurement has started its official interaction by implementing supplier scorecard, market price analysis and logistic benchmarking which needs a lot of back and forth with outside environment.
Marketing and sales are the main group dealing with outside environment for the purpose of marketing and sales.
Once a new...

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