This website uses cookies to ensure you have the best experience. Learn more

Integration Strategies Of Various Network Monitoring/Management Platforms With

970 words - 4 pages

Integration Strategies of Various Network Monitoring/Management Platforms with
HP Openview Service Desk

IT Services Management is a vast field but still it contains broadly three pieces to it: Network Monitoring, Network Management and Service Delivery. Looking at the markets today, it is obvious that the best pitch is made by whatever comes cost effective to the pocket; and with a huge number of Network Monitoring tools coming into the market (some being free/open source), the primary concern is to bring together the three pieces in a seamlessly consolidated form.
Breaking this into separate detailed parts, the first bit is the Network Monitoring. Monitoring a network is simple; ...view middle of the document...

The more popularly known Network Monitoring/Management Tools currently available are:

• Big Brother
• Nagios/Netsaint
• OpenNMS
• Cheops-ng
• Weathermap
• Nino


• Aprisma
• Netcool
• Concord
• Proviso
• InfoVista
• Sitescope
• Solarwinds

These tools are spread over different OS platforms. And considering that most of these do not come with an internal event correlation, it would be ideal to suggest an external Event Correlation Engine.
External Correlation Engines

• LogSerfer
• ruleCore
• Band Saw

These correlation engines usually work on flat files, and parse them based on certain rules applied on them. These rules can then create a list of alerts, which look more English then the events received earlier, and are also not unnecessary.
The Service Delivery tool of our choice during this presentation is HP Openview Service Desk – a Windows-based Service Management Front end. The alerts coming from the Network Monitoring Tools will be logged as either Incidents (recommend practice) or as Service Calls (possible other option). There are various ways in which tickets can be logged seamlessly in Service Desk using the various optional plugins available with the tool itself.
The most basic method is to log tickets using the email integration utility in Service Call module. While working with a major IT company on their network management architecture, I came across a setup in which multiple network monitoring tools (NNM, What’s Up Gold, Site Scope, OpenNMS) were sending alerts to a syslog server. This syslog server was also receiving the regular syslog messages from the network devices. An event correlation engine (SEC) was running on this flat file and was generating emails to log tickets. In such a setup, the email format can log the tickets in the Service Call module of Service Desk. This will be a deviation from the Best Practice, however, considering that...

Other Papers Like Integration Strategies Of Various Network Monitoring/Management Platforms With

Oticon A/S: Project 330 / Change Management • Change Management • Lack Of Change Management Planning • Change Implementation Strategies • Consequences Of Change • Change Effectiveness...

1658 words - 7 pages FINAL EXAM 1st of July 2009 Organizational Behavior. Professor Carmelo Mazza Oticon A/S: Project 330 / Change Management Manuel de la Serna Piñeiro MAIN ASPECTS COVERED:Change ManagementLack of Change Management PlanningChange implementation strategiesConsequences of ChangeChange effectiveness evaluationAUTHOR: Professor Peter Hagström/ Harvard Business SchoolPUBLISHED: January 1995LENGTH: 16 pagesQUESTIONS:How is Lars Kolind

A Major Subject Or Theme Of Tennessee Williams' Plays Is Human Sexuality In Its Various Aspects. Discuss With Reference To A STREETCAR NAMED DESIRE

2749 words - 11 pages A Streetcar Named Desire conforms to the expectation that a major theme of Williams' plays is that of human sexuality. Various aspects of human sexuality are explored through the diversity and complexity of the characters. Whilst Stanley Kowalski epitomises masculinity through his primal strength and power, and the increasingly fragile Blanche DuBois attempts to cling to the feminine role of the Southern Belle, these are only aspects of their

An Investigation Into The Challenges Influencing The Implementation Of Electronic Medical Records Systems For Hivcare Patient Monitoring And Clinical Management. (A Case Study Of Mbagathi District...

550 words - 3 pages CONCEPT PAPER TOPIC: AN INVESTIGATION INTO THE CHALLENGES INFLUENCING THE IMPLEMENTATION OF ELECTRONIC MEDICAL RECORDS SYSTEMS FOR HIVCARE PATIENT MONITORING AND CLINICAL MANAGEMENT. (A case study of Mbagathi District Hospital and Makadara Health Centre in Nairobi County) INTRODUCTION – BACKGROUND OF THE STUDY. The implementation of electronic medical records (EMR) systems is a complex process that is receiving more focus in developing

4 Basic Functions of Management (3 Pages - Apa Format with References) | a++ Work

632 words - 3 pages the organization’s goals stated by, (Robbins & Coulter, .p 9). Leading involves implementing the plans and helping employees work effectively toward accomplishing the organizational goals. The final function of management is controlling, which consist of evaluating and monitoring the results of the previous functions to determine if the objectives of the company have been met. The accomplishment of these goals lead to achieving the organization’s

The Development of Personnel/Human Resource Management and How Personnel/Hrm Operates in an Organisation One Is Familiar with

3341 words - 14 pages turn of strong industrialisation and increased foreign direct investment to promote HRM to be more recognised as a management function that operated in line with corporate or organisation strategies in relation to recruitment, training and development and pay structures (Tiernan, et al 2006). Jeffrey Pfeffer (1998) suggested that there are seven work practices which will improve the performance of an organisation. They are; • Employment security

This Is A Study Of The Various Themes In "Gone With The Wind"

1251 words - 6 pages Joshua Johnson Joshua Johnson Cinema 1101 Dr. Wes Davis 10-10-05 Thematic Elements In Gone with the Wind Many people agree that Gone with the Wind is one of the best films, if not the very best, ever made. This belief is brought about by many different factors. Some believe it because of the timeless themes brought up in the story, others believe it because of its immense commercial success, and some believe it solely

A Critical Analysis on How Research Into Negative Pressure Therapy Dressings, over the Last Ten Years, Has Influenced the Management of Patient’S with Wounds Requiring Split Skin Grafts

3754 words - 16 pages In this assignment I will critically analyse how research into negative pressure therapy dressings, over the last ten years, has influenced the management of patient’s with wounds requiring split skin grafts. I will explore the theoretical links to practice and discuss how changes can be effectively implemented to improve the care that these patients receive. Ѕkin grаfting iѕ thought to hаvе originаtеd in Indiа аbout 2,500 yеаrѕ аgo, аnd thе

“Budgetary Control Is Part of Overall Organisation Control and Is Concerned Primarily with the Control of Performance. the Use of Budgetary Control in Performance Management Has of Late Taken on...

2202 words - 9 pages Budgetary Control Definition The financial resources in a formal statement allocated for particular activities in a company in a stipulated time frame of usually 3, 6 or 12 months is known as a budget. Budgetary control is the comparison between budgets with actual operational results and one of the major aspects of management control would be budgetary control. Llewellyn (Ryan, 2007) speaks of accountability as a rather recent phenomenon and

Service Management

1754 words - 8 pages figuratively the operational foundation. The platform operation management layer encapsulated a three tier structure consisting of platform monitoring; platform production support; and platform development, engineering and field support capabilities. These capabilities are needed to operate and maintain a robust multi-tenant platform with five 9’s or higher availability and reliability. The various operation layers are internally segmented based on


1042 words - 5 pages management. ◆ Plan projects for and manage a group of staff, monitoring their work and taking corrective action when needed regarding month-end closing activities. ◆ Implement new policies and procedures that have reduced overtime by 65% while increasing productivity by 20% and the total work force by 10%. ◆ Negotiate a $3M contract with DNR Enterprises that has resulted in a 30% revenue increase year-over-year. ◆ Encourage active learning

Monitoring Employee Performance in Nepal

1526 words - 7 pages tasks, Proshore based on its global outlook and review of similar electronic monitoring systems in other developing countries and interactions with its employees integrated the electronic performance monitoring system. Proshore uses two web-based tools: trello and basecamp. Let us look at how both these platforms work and aid employee performance monitoring: Basecamp: It is a web based project management tool which was launched in 2004, it is free

Related Essays

Discuss Advantages And Disadvantages Of Different Motivational Strategies As Applied In Various Organizational Cultures With The Relevant Models

774 words - 4 pages There are many motivational strategies. Some of them are listed below  Pay for Performance This is a one system of remuneration program which popular at this moment, it’s depend upon the evaluation if the result is good you will receive more salary increase.  Using Merit Pay A merit raise is a salary increase, usually permanent, that is based on the employee’s individual performance. It is a continuing increment rather

Do You Agree With The Suggestion That Being Familiar With The Various Theories Of Leadership Would Help To Improve Modern Management?

1475 words - 6 pages )Leadership theories have been able to provide managers with various ways in which they can carry out their responsibilities, such as motivating change and inspiring and influencing others. They have been able to provide assistance to the improvement of modern management, and the eventual success of an organization.Some of the various theories of leadership that have been developed and which can provide a basis for the development of an organization are:1

The Strategies Management Of The Los Angeles Lakers Club

5092 words - 21 pages not mean to let the circumstances lead all activities. According to (Hoye et al, 2009: 87), “this approach is fundamentally contradictory to the principles of strategic management… identifying new opportunities that have not already been leveraged by competition is rarely easy and requires thorough analysis and innovative thinking”. In order to examine how strategies will reduce risks and deal with the uncertainty; strategies should be analyzed

Differentiating With Technology Through The Lens Of Marzano’s Effective Strategies For Learning

692 words - 3 pages Differentiating with Technology through the Lens of Marzano’s Effective Strategies for Learning Strategy | Summary of Strategy | Focus/Recommendations for | Setting Objectives and Providing Feedback | * Feedback is corrective in nature: what is done correctly and in correctly * Timely Feedback * Feedback specific to a criterion rather than compared to peers * Ongoing self-evaluation by students themselves | Teacher’s mobile