Enterprise Resource Planning, 1/E
CHAPTER 1: A FOUNDATION FOR UNDERSTANDING ENTERPRISE RESOURCE PLANNING SYSTEMS
1. Develop an understanding of how ERP systems can improve the effectiveness of information systems in organizations.
2. Understand the business benefits of enterprise resource planning (ERP) systems.
3. Understand the history and evolution of ERP.
1. A Foundation for Understanding Enterprise Resource Planning Systems
a. The Emergence of Enterprise Resource Planning Systems
1. What is ERP?
2. The Evolution of ERP
3. The Integrated Systems Approach
b. Business Benefits of ERP
c. ERP Modules
d. ERP ...view middle of the document...
” Harvard Business School case study (2003): 1-23.
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Jesitus, John. “Broken Promises? Fox Meyer’s project was a disaster. Was the company too aggressive or was it misled?” Industry Week (1997): 31-37.
Songini, Marc L. “Halloween Less Haunting For Hershey This Year.” Computerworld. Vol. 34 (45), p.13-14.
Stedman, Craig. “Failed ERP Gamble Haunts Hershey.” Computerworld. Vol. 33(44), p. 1.
Weiss, Todd R., Songini, Marc L. “Hershey Upgrades R/3 ERP System Without Hitches.” Computerworld, Vol. 36(37), p. 25-28
Case: Business Research
You are a business analyst for MPK Industries, a consulting firm that tracks worldwide trends in information technology. Using suggested on-line databases and Internet resources provide answers to the following questions.
1. What is the expected future growth of the ERP marketplace in terms of overall sales?
a. Break this down by sales in the United States and international sales?
b. Break this down by Fortune 500 companies and mid-cap companies (e.g. mid-cap companies are defined as having sales between $50 and $400 million per year).
2. What is the relative market share of the major ERP vendors?
a. Break this down by sales in the U.S. and international sales.
b. Break this down by Fortune 500 companies and mid-cap companies.
Web site What it provides
Results of vendor surveys
Links to useful ERP sites, articles, publications, and chat rooms
Links to support groups for many vendors
Links to current APICS news
CHAPTER 2: RE-ENGINEERING AND ENTERPRISE RESOURCE PLANNING SYSTEMS
1. Recognize the factors associated with the evolution to enterprise systems, including business process re-engineering, client-server networking, and the emergence of integrated databases.
2. Understand the role of process modeling in re-designing business processes.
2. Re-engineering and Enterprise Resource Planning Systems
b. Business Process Re-engineering
c. Process Modeling
d. Re-engineering at Reliable Finance Company
1. Background of the Business
2. Analysis of the Current Loan Application and Screening System
3. Current Problems
e. Making Re-engineering Work
f. How Information Technology Facilitates ERP
1. Emergence of Client-Server Computing
2. Integrated Databases
g. The Emergence of Process Enterprises
1. ERP and Business Process Change
ANSWERS TO END-OF-CHAPTER QUESTIONS