(PHAS 504 – Systems Analysis and Decision-Making)
At present, most managers use systems analysis in the area of decision-making. They use it as a scientific method in the study of ill-structured problems which includes procedures of problem investigation known as “systems approach”. It is through systems approach that set of goals are defined, strategies or objectives on how to achieve these goals are identified and the best choices in decision-making are laid down.
Whether a manger, teacher, military personnel or just an ordinary individual, we all make decisions of varying importance everyday. We need to identify and choose alternatives based on the value and ...view middle of the document...
It also provides analysis as to how, what and why the management goals and objectives were achieved or not. The underlying determinants why goals and objectives were not met represents the gaps. This will now guide the manager or the teachers as to where the improvement, innovation or development be introduced.
Gap analysis may also serve as guide in the formulation of the organization’s vision, mission, goals and objectives. When used in performance measurement process, it determines the missing link between the current performance levels and where the organization would like its performance levels should be.
As we go along in the fulfillment of our management goals, it can not be denied that problems arise whether routinary, adaptive or innovative. Oftentimes, we get stuck in a circle of solving problem over and over again. Routine problems or otherwise called the known and well-defined problems may be settled by adapting policies that have worked in the past. Identified problems could be much easier to solve than the unknown problems because we can identify what strategy in particular could be applied. Half-known and half un-known problems, also called adaptive problems, can be solved through the application of adaptive techniques. An example could be the use of prioritization. Identify which problem affects the organization most. We can also use the current situation or any other information available to probe for a solution. ...