The increasing level of globalization within services industries has brought many challenges – including how to manage a culturally diverse workforce. Managing a multicultural workforce, either within a business unit or within a global corporation can be a challenging task for managers. For individuals, understanding the complexity of cultural diversity is a life-long learning task that is relevant to the world of work, the community and in global contexts.
It is therefore important that students within subject areas of tourism and hospitality are able to get wider understanding of the relationship between social and cultural theory (cultural difference, ethnicity, ...view middle of the document...
The main challenge though is to align Organization culture with the Local culture and try to have sync with each other. The harmony of these together is very essential for survival and success of Organization, ignoring these aspects might challenge the very existence
An understanding of the basics of the intercultural communication process and barriers to intercultural communication are vital in the development and realization of an organization’s success. An awareness of the significance of communication is crucial in examining ways in which intercultural communication can be enhanced – inclusive language, ethical issues, communication behaviors, effective communication processes. Understanding other cultures means better communications between people which equals better outcomes and more productivity in the organization.
Learning about other cultures helps a person understand the world. It can also help one relate to people who are different from them. It also reduces the level of judgment a person has regarding others and how they live. Other cultures can be fascinating, with rich traditions and histories. One may find that learning about them provides them with insight into the world. . This enhances the adaptability of the managers to varied cultures and environments. Therefore, education that enables managers to know more about different cultures is essential before making a decision global
It’s important to be aware of the logistics...