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Identifying The Factors That Affecting The Customer Hospitality

5223 words - 21 pages

Identifying the factors that affecting the customer hospitality

Identifying the factors that affecting the customer hospitality

Submitted to
Mr. Asraf Harrun
Lecturer in Marketing Department
School of Business
Submitted By
BBA, 24th Intake
Bangladesh University of Business and Technology
Serial No. | Name | Id |
1 | Taha Kabir (Group Leader) | 10112101244 |
2 | Anika Zinnat Joya | 10112101250 |
3 | Rifatul Hassan Sagar | 10112101248 |
4 | Md. Nasir Uddin | 10112101243 |
5 | Roktim Hossan | 10112101229 |

Bangladesh University of Business & Technology (BUBT)
Letter of Transmittal

9th, May, 2001 ...view middle of the document...

Asraf Harun Sir, Lecturer in Marketing Department, School of Business, Bangladesh University of Business and Technology (BUBT). That’s why we are grateful to him whose active guidance. As well as valuable advice and co-operative made we assigned and competition of this report paper in time.

We are also thankful to our honorable and favorable senior brothers of BUBT for their kind suggestions, supervisions and thoughtful comments throughout the entire period of work and preparation of this report. No word is sufficient to express our indebtedness to him.

I also thank all of my friends who help us very much to providing their views and ideas.

The special thanks To Mr. Khairul Alam Jobbar, Food and Bravarege Manager of Xinxian Resturent and Mr. Sayed Salahuddin Branch Manager of Yummy Yummy for their assessment.

Executive Summery
In our country majority peoples income is very low more ove in our country most of the fast food coustomers are students.People always want get good things in a reasonable price.
Fast food is the term given to food that can be prepared and served very quickly. While any meal with low preparation time can be considered to be fast food, typically the term refers to food sold in a restaurant or store with preheated or precooked ingredients, and served to the customer in a packaged form for take-out/take-away.

It’s starts from in our county with five outlets. KFC stands for high quality fast food in a popular array of complete meals to enrich the consumer’s everyday life. The journey began in 1958, when two college students and brothers from Wichita, USA, Frank and Dan Carney, opened the first Pizza Hut restaurant at their hometown on June 15, 1958. Beast Fried Chicken (BFC) unit of Sinha Agrobased Industries. Its starts from January 24th in 2004 at Uttara Towe 1 no. Jashim Uddin Avenue, Secto 3, Uttara, Dhaka. Its all products are 100% hala Quick Bite is fast food corner at Mipur 06. Its started from 7th November 2007. Its have large capacity of setting about 100 people. Its foods are very good, High genic and 100% Halal. Hee they also provide exta care for kids in Kid Zone.

Table of Content
Point No | Title | Page |
| Executive Summery | III |
1 | Introduction | |
1.1 | Background of rport | 4 |
1.2 | Objective of the report | 4 |
1.3 | Methodology of the report | 4 |
1.4 | Limitations of the report | 5 |
2. | Core Information | 5 |
| The 6 stages | 5 |
2.1 | Brie Kowledge | 7 |
2.2 | Factors | 10 |
2.2.1 | KFC | 11 |
2.2.2 | Pizza Hut | 15 |
2.2.3 | BFC | 16 |
2.2.4 | Quick Bite | 17 |
3. | The Factors That Influence Consumers to go these restaurant’s | 17 |
4. | Conclusion | |
4.1 | Conclusion | 22 |
4.2 | Findings | 22 |
4.3 | Recommendations | 23 |
5. | Appendix | |
5.1 | Reference | 28 |
5.2 | Questioner | 28 |

Title | Page no |
Rating Table | 24 |
Seating Arrangement out of 6 | 24 |
Interior Design out of 6 | 25 |
Price out of 6...

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