IBM Global Business Services
Human Capital Management
Achieving success in a globally integrated world: Enabling an adaptable workforce
You’ve remodeled your supply chain. Optimized your IT infrastructure. Overhauled your financials. But you’re still not getting the results you expect. So what’s missing?
Like many companies, you may be overlooking your most valuable asset: your people. While human capital is an organization’s single largest resource, many companies don’t utilize their workforce to its fullest — even when they’ve been successful in maximizing other strategic business areas — leaving a huge opportunity untapped. By looking to the workforce to improve ...view middle of the document...
According to the study, when HR unites with company leaders to take joint responsibility for managing employees, the likelihood of success increases dramatically. The concept that people are critically important to an organization’s ability to achieve its objectives is not isolated to one study. It is also a common theme in the IBM Global CEO Study 2008 findings, which highlight the role the workforce plays in facilitating change, exceeding customer expectations, enabling a globally integrated enterprise and delivering on the promise of business model innovation.
The talent lifecycle includes not only attracting and retaining the best people but also motivating and developing, connecting and enabling, and effectively deploying and managing them around the globe.
That’s why IBM’s strategic vision looks beyond the HR function to encompass the entire organization. It’s not simply about putting together a short-term program to address immediate workforce concerns; it’s about creating a viable, long-range plan that enables your business — and your people — to thrive. IBM starts by understanding key workforce performance challenges, identifying the leading practices used to overcome these challenges and helping companies improve their own human capital management capabilities. But IBM doesn’t stop there. Because IBM conducts extensive research, works with clients on the full range of HR issues and manages its own extensive workforce on a global scale, it is exceptionally positioned to deliver the experience, solutions, relationships and assets required to help your organization reach new levels of success. IBM provides strategic human capital management capabilities through a robust portfolio of solutions and services that support the talent lifecycle, with practices organized by needs in the following areas: • Workforce transformation • Learning solutions • Knowledge and collaboration • HR strategy and transformation • Integrated talent management
IBM’s strategic vision enables organizations to drive innovation, growth and performance by promoting workforce effectiveness and delivering costefficient HR operations.
Transforming the workforce
Succeeding in competitive and ever-shifting global marketplaces requires responsiveness and agility. That’s why most successful businesses develop strategies to align employee skills, talents and goals with their business objectives. But how? First, it’s important to understand the composition of your workforce and what drives performance. Because the workforce is often divided into a number of smaller segments — such as accounting, sales and IT — each segment has diverse
Following a series of mergers and facing rising demand for its services — and with a growth rate between 200 and 1,000 percent over ten years — a prison system needed new staffing models to address current and future demands. By identifying key business drivers, providing best practices benchmarks...