Training and Development System
Training and development (T&D) is the heart of continuous effort designed to improve employee competency and organizational performance. Training is the systematic acquisition of skills, rules, concepts or attitudes that result in improved performance while development is the learning that goes beyond today’s job and has a more long-term focus. Training and development must have clear and concise objectives to achieve organizational goals.
Since the new employees received very little formal training on the technical aspects of their job and on lean culture and team, T&D is the best way to handle the problem.
At first, leadership team should ...view middle of the document...
By focusing on the OMC’s current problem which is failure of providing proper training and support by the leadership team, this solution may become the initiatives to this problem.
ADVANTAGES | DISADVANTAGES |
Employee satisfactionEmployees want to feel that they are contributing and making a difference. By training, employees see the big picture and how they contribute to a functioning whole. In addition, employees need training to do their job confidently and to facilitate career advancement within the company. This will empower employees to make decisions and improve employee satisfaction and at the same time it can reduced employee’s turnover rate. | CostlyWhile these experts provide useful mentoring and guidance, their services can be costly. In addition, they may not cover a specific curriculum or cover a standard set of topics, such as troubleshooting effectively. Coaches also may recommend handling responses to customer complaints, inquiries and concerns differently than company's policies and procedures dictate. |
Increased productivityTraining helps to build a more effective, efficient and highly motivated...