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Hsm270 Week 7 Essay

1477 words - 6 pages

Scenario Evaluation Plan
Name Witheld
September 29, 2010
Dr. Hendrick

Scenario Evaluation Plan


This paper covers the Continental Senior Center (CSC) bookshop and café scenario evaluation plan. A program overview is given to inform on the program, and the goals and objectives of the program are clearly stated. The program evaluation incorporates A Process Evaluation, and an Outcome Evaluation. Both evaluation models are given in their respective tables with information relating to: the evaluation question, the source of the information, the method of data gathering, the evaluation timeline, the designated person responsible for the data.

Program ...view middle of the document...

Is the bookshop strengthening community participation and creating social networks?
9. How many non participating CSC seniors are participating in the community bookshop and café program?
10. Is the bookshop and café employing seniors on poverty level incomes?
11. Is the revenue from the bookshop and café producing enough for funding small projects in the senior community?
12. Is the senior community organized and effective in addressing issues and creating solutions to resolve them?
13. Is the bookshop and cafe experienced as a welcoming and inclusive community hub?
14. What is the response of the community of Westminster to the bookshop and café?


The community bookshop and café is a community organized program whose methods of evaluation require dynamic and ongoing community participation. With the assistance of CSC an empowerment evaluation model will be outlined and offered to the senior community. Within the empowerment evaluation model, a process evaluation will undertake documentation and monitoring of the implementation of the proposed interventions and activities (Yuen & Terao, 2003, "Chapter 7, pg. 103"), and an outcome evaluation providing “data to assess the outcome and overall impact of the proposed project.” (Yuen & Terao, 2003, "Chapter 7, pg. 106")
The perspective of CSC is to ensure the senior community bookshop and café program is honoring equal opportunities, operating in a fair and inclusive manner, and is addressing and resolving issues pertaining to the community participants of the bookshop and café program. For this purpose a questionnaire will be prepared by two designated CSC managers and distributed to all seniors involved in the community. An open door policy within CSC will also be employed to enable seniors to discuss in private any matter they feel is of concern. This will be the only instance in any evaluations in which CSC will have direct feedback from the senior community. The requirement of this feedback is necessitated for ensuring confidence in the management of the community bookshop and café program, and ensuring the desired outcomes of the community bookshop and café are on target.

Process Evaluation

Evaluation Question Source of Information Method Timeline Designated Person
1: Is the program community driven?
Program participants. CSC employees and the community in general. Feedback cards available in the community bookshop and café, and at the CSC. Encompassing questions 2, 5, 8, and 13, Ongoing as required. Specified CSC person, the community bookshop and café managers. Members of the community.
2: Is the program empowering the community?
The community bookshop and café program participants. CSC employees and the community in general. Feedback cards available in the community bookshop and café, and at the CSC. Encompassing questions 1, 5, 8, and 13. Ongoing as required. The community bookshop and café management team. Employees of CSC. Members of the community.
13: Is...

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