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Hotel Industry's Role In Sustainable Tourism

517 words - 3 pages

A business trend that began in the 1970's and continues today is sustainable development. This involves companies and industries using practices that protect the environment while increasing profits. In 1973 and 1974 during the energy crisis, businesses and industries became concerned about utility costs and energy supply. In the 1980's the United Nations World Tourism Organization (WTO) introduced the concept of sustainable development to the tourism industry. Sustainable development was defined as "development that meets the needs of the present without compromising the ability of future generations to meet their own needs." This concept came to be known as sustainable tourism. During the 90s the hospitality industry was encouraged by the WTO to use environmental initiatives such as the construction of "green" ...view middle of the document...

Practices such as changing linens and towels and maid service less often help to save energy and water. Improved equipment and scheduling, proper room ventilation, and elimination of simultaneous cooling and heating are being used today to save energy. Plumbing systems are being improved and bathroom fixtures have been retrofitted to save on water use. In order to reduce waste, hotels use a variety of strategies such as reusing, reducing, and recycling wastes, which lessens processing and hauling costs.
More hotels are taking advantage of environmental certification programs,
which provide third-party evaluation verifications that increase tourists stays at certified hotels. Among others services these programs provide are the training of hotel staff, technical guidance, and auditing.
I agree that hotels as well as other industries have a responsibility to protect the environment for present and future generations. I think that more strategies should be implemented and put into use as needs arise. Using environmental organizations and certification programs as advisors is beneficial in setting and meeting sustainable goals. This is a continuing trend that needs to address environmental problems as they occur.
It is the hotel manager's responsibility to see that goals are being met in all areas of the hotel. Managers have to understand what needs to be done, how to do it, and oversee the process of implementing goals. He or She will need to attend conferences and informational meetings. Training sessions for staff may be required for some goals and the manager will be responsible for organizing and carrying out these sessions. The manager will have to communicate with hotel brand executives about progress that is being made.

Works Cited

Goldstein, Kevin A.. " HVS - Sustainability Services - HVS Library."
HVS - Global Hospitality Services. N.p., n.d. Web. 21 Oct. 2012. <>.

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