This website uses cookies to ensure you have the best experience. Learn more

Hospitality Management Assignment

2968 words - 12 pages



Intercontinental Park Lane London


Tourism is vital to the economies of most countries worldwide (Abrahams, 2006).Trends in global tourism have shifted remarkably over the last decade. Information technology supports the increased sophistication of travellers (Chen and Sheldon 1997), who seek greater variety in their travel arrangements and expect personalized services that meet their unique needs (Sheldon 1993). Previously, travellers received information about destinations through books, ...view middle of the document...

Moreover, in 2006, they spend approximately £76m for the refurbishment of intercontinental park lane London. The Intercontinental Hotel Park Lane stands in an enviable location, on the edge of Mayfair, opposite Hyde Park and right next to Hyde Park Corner. On the opposite side of Hyde Park Corner are Green Park and the grounds of Buckingham Palace.


Surrounding areas of the hotel
The intercontinental follow the policy to greet the guest as soon as they enter and do help whatever you need like any guide line for shopping. Eight rooms have been adapted for accessibility. Room configurations include sixty suites (the largest suit in Europe), two hundred singles, one hundred and eighty seven doubles and two hundred and ten rooms that are non-smoking. Room service is 24 hours and there is a daily maid service. The hotel sates their own restaurant namely Theo Randall at the name of its head chef who used to work in River cafe is been selected once the best Italian restaurant in Europe. What is more, the guest capacity of the restaurant is 120 people. There is a bar of 20 seats capacity which is part of the restaurant.

The most common definition, by the World Tourism Organization (WTO), refers to the category of ‘hotels and similar establishments’ thus: . . . are typified as being arranged in rooms, in number exceeding a specified minimum; as coming under a common management; as providing certain services, including room service, daily bed-making and cleaning of sanitary facilities. The demand for accommodation has developed in response to the rapid advances in transportation, with both business and recreational travel expanding at a phenomenal rate throughout the twentieth century.
Hotels in appropriate locations have developed their goods and services and product to capture the lucrative business market, which sustains high room rates and high profit margins. The executive requires quality accommodation, with private bathroom facilities, telephone and an area for working. The pleasure tourist is more price/sensitive, as visitors are paying from their own pocket and are sensitive to economic conditions at both the point of origin and the point of destination.

1.1 Hospitality outlets:
Usually the owners themselves prepare the breakfast and clean the room etc., but some bed and breakfasts hire staff for cleaning or cooking. Although some bed and breakfast owners hire professional staff, a property which hires professional management is usually no longer considered a bed and breakfast, but enters the category of inn or hotel. In recent years B&Bs in the UK have struggled against budget hotel chains such as Premier Inn and Travelodge. However, in holiday areas the B&B and guest house still prevail. Unlike the hotel chains, they provide a more comprehensive service and breakfast is included in the price, and some who stay regularly may simply like knowing their hosts. The travel and tourism industry is volatile, affected...

Other Papers Like Hospitality Management Assignment

Multiculture Essay

2191 words - 9 pages Generational differences in work values: A study of hospitality management. Evgeny Strokov Glion Institute of Higher Education, Switzerland Success Strategies for the Hospitality and Service Industries (MGMT - M900 - 201360 - 1) Wednesday, 12 June 2013 Word Count: 1519 ------------------------------------------------- ------------------------------------------------- Statement of Authorship

Business and Manager Essay

4291 words - 18 pages looking through 2012 issues of the following leading tourism academic journals: Journal of Convention and Event Tourism and Journal of Hospitality and Tourism Management. Select one recent issue of any one of these journals and write a critical review describing two (2) articles presented in the selected issue of the journal. Instructions This assignment is designed to get you familiar with searching for academic articles related to tourism. Follow


2706 words - 11 pages employee personal performance 8 6. 0 Conclusion 9 REFERENCES..................................................................................................... 10 1.0 Executive summary The hospitality industry has had great evolution over ages especially so in the aspect of leadership and management. It is one of the most dynamic industries across the globe in the modern day context with so much differentiation of products and

Assignment #3outback Steakhouse

574 words - 3 pages Assignment #3 Outback Steakhouse Strayer University HRM530 May 15, 2011 ASSIGNMENT 3 OUTLINE I. For the following reasons the employee selection methods at Outback Steakhouse help the organization achieve a competitive advantage: a. Effective selection provides many benefits. Hiring highly motivated employees who fit the organizational culture along with providing a positive employee experience keeps turnover low. Low turnover reduces


1818 words - 8 pages SITXGLC501 Research and Comply with Regulatory Requirements Assessment 1 –Assignment 1. Workplace relations a. Hospitality industry award 2010. This fair work commission consolidated modern award incorporates all amendments up to and including 21 December 2012. b. * Removing food plates * Setting and wiping down tables * Picking glasses * General assistance to food and beverage * Cleaning and tidying c

Going Green

993 words - 4 pages Marketing to Leisure Travellers Introduction: This assignment is all about "Going Green" and sustainable Tourism. It is an ever growing segment in Hospitality at the moment and with everybody's cooperation it is the pathway towards responsible tourism. Responsible Tourism may be regarded as a behaviour, the way in which we choose to attempt to save the planet. Responsible Hospitality is essentially about creating better places for people to

Mngt Org Behaviour

751 words - 4 pages About the interviewed person The food industry is always looking for new innovations, ways to improve and providing excellent customer service. We choose the food society restaurant, it is a five star fine dining european cuising located in darlinghurst, sydney. Learning management it is taught how important it is to cooperate and make use of the resources we have so we decided to interview my collegues husband and that is why we were

Jack Nelson's Problem

1173 words - 5 pages DHR5018 HUMAN RESOURCE MANAGEMENT INDIVIDUAL-BASED ASSIGNMENT (15%) Purpose The purpose of the mini casesand video linksis to expose students to various real-life HR scenarios that occur in workplaces and to give them a practice to address theHR issues raised. Mini Case 1: Jack Nelson’s Problem As a new member of the board of directors for a local bank, Jack Nelson was being introduced to all employees in the home office. When he

Private Sectors and Public Private Sectors to Improve the Entrepreneurial Mindset in Young Jamaicans?

1392 words - 6 pages Northern Caribbean University College of Business and Hospitality Management Chapter 1 Assignment Presented in Partial Fulfilment Of the Requirements for the Course Business Research Method: BSAD Andrew Chin: 18100460 Petekaye Clarke: 11100138 Ellsworth Dixon: 26120390 Hervel Walker: 11100193 Dana Sinclair: 11090085 Denique Mitchel: 11100136 September 29, 2014

Proposal for Preparation of a Tourism Plan or Policy

3975 words - 16 pages , waste and energy management. The creation of a policy for a ‘rated environmental scheme for the accommodation and hospitality sector’ aims to achieve: ➢ Reducing the ‘carbon foot-print’ of all accommodation types and hospitality industries by having a set star rated environmental scheme in place. This will ensure that all properties need to at least adhere to the most basic guidelines in order to operate ➢ Educate and motivate


896 words - 4 pages INTI INTERNATIONAL UNIVERSITY COURSE STRUCTURE Programme: Bachelor of Business (BBUS) 1. 2. 3. 4. Name of Course/Module : E-Commerce Course Code: MGT3227 Rationale for the inclusion of the course/module in the programme : This module is designed to provide an insight into the area of e-commerce. Electronic commerce lies at the forefront of modern marketing and strategic management, altering the competitive landscape for large

Related Essays

Current Skill Gaps In The Hospitality Industry

1118 words - 5 pages Current skill gaps in the Hospitality Industry The main objectives of the assignment is directed towards determining impact of skill gaps on the UK hospitality industry and on the services provided by the entire industry. To be able to address this objective, the researcher would recognize the present recruitment strategies of the hotel, as literature shows that hospitality industry is having a lot of problems in their internal and external

Finance Essay


Hospitality Essay

1533 words - 7 pages Assignment On Finance In The Hospitality Industry Accounting Essay Introduction. According to the Barrows & Powers (2009, pp. 3-5) hospitality industry has included hotels , restaurants and other related organisations to the food industry and it has given more emphasis on providing customer sensitive products and services in order to gain profitability and customer satisfaction. Hence, the application of finance and accounting has been done a

Problems In The Computer Assembly Division

664 words - 3 pages MANAGEMENT AND COST ACCOUNTING MRB1022/MRC1023 Group Assignment – Case 5 AUBURN CIRCULAR CLUB PRO RODEO ROUNDUP AUBURN CIRCULAR CLUB PRO RODEO ROUNDUP 1. Yes, it was necessary for Shelley Jones to stipulate that she wanted a fund-raiser. Reasons: 1. Become the target / KPI for the fund raised. 2. Auburn Circular Club will be recognised by the community. 3. Contribution for the community. 4. Sense of responsibility