Health care Orginization
This health care organization has recently experienced substantial growth with increasing volumes of patients and consumers. Unfortunately, the expansion of the company is a major contributor to the creation of new problems. Along with growth there are more opportunities for mistakes; and all staff members must view these errors as areas for development. The purpose of the Quality Improvement Department is to direct and guide output of employees within the organization toward providing safe and efficient health care services. If our hospital is expanding rapidly it’s crucial that the organization has the necessary capacity and resources for ...view middle of the document...
This problem requires immediate prevention action and must be resolved through staff involvement. Adverse events, specifically patients falls is an issue that can be resolved through various quality measurements and improvements.
The Quality Improvement Department will lead the efforts of the hospital in measuring and improving staff performance to reduce patient safety issues. Prospective and Retrospective event analysis will be implemented throughout departments. Root-Cause Analysis will also be utilized to define problems, identify all causes and create solutions (Varkey 2010). Collecting and studying data on adverse events in the hospital will increase awareness of incidents and help establish processes for prevention. Through analysis of adverse events concerning patient falls the QI department can lead staff to reduce accidents.
The Joint Commission has a program for reporting sentinel events. JCAHO also has a policy which defines effective standards and processes related to resolving issues concerning sentinel events (Sentinel Events 2012). As an organization we must adapt similar event reporting. It’s imperative for the hospital to create prevention policies based off the data retrieved from previous patient fall incidents. This could result in lower occurrence of patient falls, and enhance the culture of the hospital encouraging patient safety. In doing this policies and adverse event reporting will improve the overall care provided to patients.
Other ways to reduce patient falls concern the safety and efficiency of the staff and environment. A thorough analysis of the nursing staff and other health professionals can provide insight into problems areas. For example, if certain staff members are overworked they might not be delivering quality care which increases the risk of falls. Considering the recent growth of this hospital there is a strong chance this is an issue. It’s crucial to the success of the organization that staff is accommodated to optimize performance. There must be an adequately equipped staff to handle the increased volume of patients. The QI department will be in charge of providing necessary staff and proper organization of work schedules to avoid related issues.
Another safety initiative to implement is reduction of intrinsic and extrinsic risk factors related to patient falls. Intrinsic risk factors to the patient might be a history of falls or the presence of chronic disease. These intrinsic factors are important considerations to be made to adjust care. Extrinsic risk factors are related to the patient’s environment and must also be examined. If a patient with a history of falls was placed in a room without grab rails that would be a high extrinsic risk factor that should be changed immediately. A patient with a history of falls is an example of someone we should mark as a high risk and adjust our staff and services accordingly. Both kinds of risk factors are valuable and useful tools...