Introduction to Duty of care in Health and Social care
1. Describe what is meant by the term ‘duty of care’ and explain how duty of care affects the role of a care worker.
The definition of “duty of care” is a legal obligation and a requirement to adhere to a good quality and standard of care with the best interests of a child, young person, or vulnerable adult, in a way which will not be detrimental to the health, safety and wellbeing of that person.
Social workers have a duty of care to ensure service users are safe, protected from abuse by other service users, staff, carers, friends and family ensure. As a duty of care you are obliged to raise any concerns about any aspect of ...view middle of the document...
If conflict or dilemma should occur I ensure that the situation is resolved and reaches a satisfactory outcome. I always remember that people have their individual rights to make choices regarding the treatment and care they receive, and have the right to refuse the treatment and care offered, under the Human Right Act 1998. Examples of Dilemmas can be as follows;
It may be that an individual refuses to use her walking aid, but her care plan clearly states that it is a required need for her mobility and therefore should encourage its everyday use. In this scenario it would be necessary to carry out a risk assessment to ensure the situation is handled in the safest possible manner. The risks involved should be explained clearly to the individual and attempt to reach a compromise, to using the walking aid if only for a short time. Should the individual still insist on walking unaided, the situation should be documented including any risk assessments which must be signed by the individual that they have acknowledged the risks involved.
An individual refuses their medication. Remind them of why they take the medication and its benefits alongside the risks involved in not taking their medication. If they still refuse ensure this is noted on their Medication administration record, and reported in their communication notes and discussed with the Manager. If the individual insists on doing something which is unsafe that is their decision and you must respect their choice, whilst still exercising all responsible options to keep them safe.
However, should the individual fall short of the mental capacity (Mental Capacity Act (MCA) 2005) to take reasonable decisions for themselves, then treatments and care can be enforced, when it is deemed necessary for the individuals well-being.
2. Explain where a social worker can find advice, support and information relating to conflict and dilemmas in health and social care.
I can sustain additional support and advice on how to resolve dilemmas from the training manuals, my supervisor, senior personnel, internet and external agencies i.e. CQC, Social...