Hcs 350 Personal/Professional Healthcare Communication

2173 words - 9 pages

Personal and Professional Healthcare Communication
HCS 350
May 12, 2014
Kristina Alums

Personal and Professional Healthcare Communication
Communication is the act of using words, signs, sounds, technology, symbols, or emotions to express or exchange information about one’s ideas, thoughts, or feelings to someone else. Health care communication is information that can be exchanged in the same ways but its main point is to enhance health. It is a necessary element of interaction between nurses, physicians, patient’s, and family members. The communication helps to enhance health by including information about disease prevention, diagnoses, treatment, health promotion, and health care ...view middle of the document...

It can also lead to dissatisfaction in the workplace. Nurses are typically the “gate keepers” between the physician and patient. We breakdown the physician lingo so that the patient understands, we encourage patients to ask questions, seek clarification, encourage second opinions, and even spend time defending the physician’s competence.
If there is a communication issue or misunderstanding by what a physician is conveying to the nurse, it is the nurse’s responsibility to seek clarification. Most of us do not like confrontation; however when it comes to patient care and safety, confrontation is a MUST by the nurse. Communication should try and take place with a calming tone of voice. A person’s tone of voice can either make the situation (communication) worse or calm it down. Nurses are good listeners in general so listening to the physician’s viewpoint can enhance the communication interaction. “Understanding the physician’s point of view or perspective can enhance communication and the likelihood of a successful resolution” (Arnold, 2011. P.457). Just as there should be a relationship of trust between patients and physicians, there should be an even stronger relationship of trust and communication between physicians and nurses. Effective communication is a win-win situation for the physician-nurse which will ultimately transfer into a win-win situation between the physician-patient. It is a collaborative effort on all parties.

Nurse-Patient Communication
In a recent Medscape article, it notes that “a new Gallup survey shows that medical professionals are among the most trusted people in the United States, with 85% of survey respondents ranking nurses highest for honesty and ethics, followed by pharmacists (75%) and physicians (70%)” (2012). This proves that the majority of communication between nurses and patient’s is effective. Patients have always been drawn to the genuine nurturing and caring attitudes of nurses. These factors, along with effective communication, are the back bone to building the trusting relationships with patients.
Effective Professional Communication to Health Outcomes
Patients that positively understand the entire picture regarding their health can create successful health outcomes. The success of these outcomes involves the success of good communication between patients and their health care team. When the communication is understood the patient is more likely to follow through with recommendations, start to self-manage their condition(s), and take part in preventive health behaviors. When the healthcare team “bonds” with the patient it can empower them by having some participation in their health and healthcare decisions. Realizing that poor communication can lead to poor and even tragic patient outcomes, literature has shown that effective communication can lead to improved and effective patient outcomes.

Ineffective Communication Contributing to Poor Health Outcomes
Professional Communication...

Other Papers Like Hcs 350 - Personal/Professional Healthcare Communication

Importance of Communication Skills in Personal and Professional Lofe

2175 words - 9 pages BUSINESS COMMUNICATION ASSIGNMENT:Topic: Importance of Communication Skills in Personal and Professional LifeIntroductionCommunication is simply the act of transferring information from one place to another, whether this be vocally (using voice) written (using printed or digital media such as books, magazines, websites or emails) visually (using logos, maps, charts or graphs) or non-verbally (using body language, gestures or tone and pitch of

Communication Style Scenario Essay

1125 words - 5 pages Communication Style Scenario Analysis Evelina Grigorian Professor Horowitz HCS 350 3 June 2014 Scenario #1 In the scenario from checkpoint 8-4 from Clinical Delegation Skills, Rashad, a nurses aid, was very wrongly degraded and yelled at by the registered nurse. The belittling attitude that the nurse had with the aid was unacceptable, and very unprofessional. The nurse’s choice of communication style was

Communcating in Healthcare

1027 words - 5 pages Communicating in Healthcare Tiffany McLean HCS 320 February 13, 2013 David Harrell Communicating in Healthcare “The World Health Organization (WHO) defines health as a state of complete physical, mental, and social well-being and not merely the absence of disease or infirmity” (Pre du, 2005) therefore proper communication with one’s healthcare physician is critical. Knowing how to communicate is the key. Communication within all types

Communication Opinion

890 words - 4 pages Communication Opinion Joni Riker HCS/320 September 28, 2015 Instructor Terri De Wees Communication Opinion Communication is something that everyone uses in their day-to-day lives. There are many forms of communication such as verbal communication, written communication, health care communication and so many more. Now the type of communication a person may use at any given time will depend on their situation and the


1382 words - 6 pages healthcare communication is to health outcomes, and how the lack of effective personal and professional communication contributes to poor health outcomes. “Healthcare communication is concerned with the application of communication concepts and theories to transactions that occur among individuals on health-related issues” (Northhouse, 1998). The healthcare spectrum is a broad entity that encompasses roles of healthcare providers ranging from

Hcs Reflection Paper

911 words - 4 pages Learning Team C Reflection Paper Mitzi Bullis Patricia Howe Kimberly Miller Ana Parrilla Kathleen Sullivan University of Phoenix HCS 350 Monday, December 8, 2014 Michael Veal Discuss the group's success in conducting a meeting or completing a task. Discuss potential reasons for a group's failure to meet their goals and objectives. What strategies do you use to improve success in conducting meetings or performing group tasks in

Organizational Change Part I

1637 words - 7 pages , AIDS and hepatitis can spread easily” (p. 656). In 2008, Pretrial Detention and Services experienced, what can be described as an epidemic, of employees and inmates suffering from staph infections (Ricky Foxwell (personal communication, September 26, 2013), that was founded to have been initiated from a inmate on work detail. These are some reasons why changing inmate access to healthcare in a pretrial division is necessary. Organizational and

Hcs/320 Health Care Communication Strategies

1192 words - 5 pages public through radio, TV, and internet while nonverbal can only address TV, internet, newspaper, and journals. Majority of medical facilities will use a communications coordinator or a professional communicator. There are still issues with this type of communication. According to Piening, Haaijer-Ruskamp, de Graeff, Straus, S. M. & Mol, (2012), “Recent studies have shown that 10-14% of medicinal products require a Direct Healthcare

Professional Regulations and Criminal Liability

1561 words - 7 pages  Professional Regulations and Criminal Liability Loretta Rosario-Ellison HCS 430 April 21, 2014 C. Darnell Stroble, Esq. Professional Regulations and Criminal Liability In every state, there are medical professionals on a regulation or committee board. This paper will discuss some vital issues that are pretentious by regulation of the health professional in the State of Kentucky. The issues of discussions are to identify the

Communication Paper

958 words - 4 pages Communication Paper May 20, 2014 HCS/490 Health Care Consumer: Trends and Marketing Communication is define as the act of using words, signs, sounds and writing to relate a message from person to person. In healthcare communication is a cornerstone where everything else develops from whether it be from patient provider relationship to an emergency treatment to a patient. With advances in technology the way we communicate has

Crisis Management Plan

897 words - 4 pages Crisis Management Plan Jessica Fullerton University of Phoenix Healthcare Communication HCS 350 Professor Ricki-Beth Horowitz Crisis Management Plan In this paper, I will describe a crisis management communication plan for a hospital, which I am familiar with as I work at a hospital. First there will be a discussion about how communication may be effected during a crisis or disaster. Then I will describe three ways to manage stress

Related Essays

Personal And Professional Communication In Healthcare

1722 words - 7 pages Personal and Professional Health Care Communication Linda Osayamwen HSC/350 November 9, 2011 Bachelors in Nursing Personal and Professional Health Care Communication Introduction Health care communication facilitates inter-dependence among healthcare members. It involves sharing ideas and thoughts with physicians, student nurses, nursing peers, patients, families and other inter-disciplinary healthcare members in a

Personal And Professional Healthcare Communication Paper

1103 words - 5 pages Personal and Professional Healthcare Communication Paper Health Care Communication Health care communication may be defined as a process that facilitates interdependence among members of a health care unit or group. It occurs either verbally or non verbally and is a process that enhances the sharing of ideas. Health care communication is essential in coordinating activities with in a health care unit if it encompasses health care

Hcs 320 Healthcare Communication Methods Essay

1352 words - 6 pages Health Care Communication Methods HCS/320 Health Care Communication Methods There are various types of communication methods that can be used in the health care organizations. There are face-to-face conversations, telephone calls, letters, e-mails, charts and graphs, bulletins and power points used to communicate in the health care organizations. However, in this scenario the different types of communication methods that can be used

Personal And Professional Health Care Communication

675 words - 3 pages Personal and Professional Health Care Communication Priscilla Hickman HCS/350 August 11, 2014 Michael Veal Personal and Professional Health Care Communication Health Care Communication is vital to the well being of patients in the health care setting. Clear and concise communication is key in the outcome of patient care. “Health communication is a multidimensional process and includes aspects from both the sender and the receiver