CASE STUDY 1 : GUITAR MAKER
1. Which of Fayol’s 14 universal principals of management in Table 2.1 are evident in C.F. Martin case? Explain your reasoning for each principle selected.
In the C.F. Martin & Company case study several of Fayol’s universal principles of management are present as a result of Chris’ attendance in a week long course entitled “Outward Bound”. The first principle that is evident is that of “Division of Work” realizing that the redirection of certain employees from the core business to assist failing acquisitions was causing a distraction. Secondly, is “Unity of Command” citing a traditional top-down hierarchical chain of command whereby the employee receives his work orders from his boss. Next, is “ Stability and Tenure of Personnel” as every worker was given formal training which resulted in the “Initiative” of employee profit sharing. ...view middle of the document...
3. Is Chris Martin a Theory X or Theory Y manager? Explain.
Chris Martin was definitely a Theory “Y” manager as he quickly learnt “people are capable of self-direction and self-control if they are committed to the objectives” and “people will become committed to organizational objectives if they are rewarded for doing so” (Kreitner & Cassidy, 2012). His commitment to both his company and his employees were seen in his employee involvement, formal training and profit sharing program.
4. Is C.F. Martin a closed or an open system? Explain.
C.F. Martin came to adopt an open system form of thinking realizing that his organization’s success and survival was dependent on interconnectedness.
5. If you were responsible for designing and conducting a management training program for C.F. Martin’s managers, which of the management best sellers listed in Table 2.4 would you have them read? Why?
If I were responsible for creating a management training program for C.F. Martin’s management team, and considering their history, I would recommend “Theory Z: How American Business Can Meet the Japanese Challenge” by William Ouchi as it blends two cultures’ mindsets which may prove beneficial to C.F. Martin who has locations based in the United States and Mexico; “High Output Management” by Andrew S. Grove as it would enable managers to identify and motivate peak performance amongst their team; “Built to Last: Successful Habits of Visionary Companies” by James C. Collins & Jerry I. Porras as its message of stimulating progress while preserving the core is almost identical to that of C.F. Martin; “Good to Great: Why Some Companies Make the Leap…and Other’s Don’t” also by Jim Collins along with “Jack Straight from the Gut” by Jack Welch and “Execution: The Discipline of Getting Things Done” written by Larry Bossidy and Ram Charan which all focus on the hiring of good people and strengthening them.
Kreitner, R., & Cassidy, C. M. (2012). Management. (12e ed., pp. 48-49). Madison, Ohio: South-Western, Cengage Learning.