1. Most Malaysian Moslems take Islam very seriously, and follow its precepts as a lifestyle as much as a religion. Because the mosque is regularly visited, it may serve as a place to socialize and nurture business contacts within the Moslem community，because of the influence of Hindu and Chinese spiritual beliefs, Malaysian Moslems (like their Indonesian coreligionists to the south) are more likely than Moslems elsewhere to believe in ghosts and the spirit world. While remaining true to the essential monotheistic beliefs of Islam, Malaysians nonetheless recognize spiritual forces or attributes of the soul in a variety objects. The presence of ghosts, witches, and other spiritual entities ...view middle of the document...
This means that words are less important and greater attention must be given to additional forms of communication such as voice tone, body language, eye contact and facial expressions. In Malaysia, because business is personal and based on trust, developing relationships rather than exchanging facts and information is the main objective of communication. Direct answers, particularly negative ones, are avoided in order to prevent disagreement and preserve harmony; two very important aspects of Malaysian culture. Dress styles in Malaysia range from the traditional to the very modern. To avoid offence, long sleeve shirt and tie for men should suffice for most business meetings. Women can wear pants or skirts, and it is not necessary to wear stockings. A jacket is often necessary for evening cocktails or other events.
* Relationship-based versus transaction-based
Relationships come before economics in China whereas in the U.S. economics generally take a front row seat to relationships. Chinese people do business with people they know and trust.
* Face to face interactions versus doing business without meeting in person
Most of Chinese business activities and deals are made through face-to-face interactions.
* Negotiations: prepare to haggle
There is a huge difference in the way negotiations take place in the U.S versus China. Chinese people tend to haggle and to believe that there is room for negotiation on every deal. U.S companies need to make a padded proposal. Always start with a reasonable proposal regardless and expect multiple rounds of negotiations.
* Entertaining is a part of business
In China, entertaining is an integral part of the business culture.
* Communication style
Chinese people tend to be quiet and reserved in business settings while Americans tend to be outspoken and eloquent.
* Closing a deal
3． Cultural stereotypes limit management's ability to make best use of their employees' skills and...