The making of the Brooklyn Bluebirds
Describe the types of conflict that seem to exist with the Bluebirds organization. What are the causes?
In the case of the Brooklyn Bluebirds there are a few different conflicts going on at the same time. In the case between Trudy Mills and Marty Bellman, there is a substantive conflict. The reason being is because it is over work content. Trudy hired Marty to be her team manager and help bring their record up. Prior to hiring, Trudy knew about Marty’s “fighting ways” but probably did not think it was this bad.
Marty refuses to listen to Trudy’s words because he wants everything to be done his way. He proclaimed “You hired me to manage, ...view middle of the document...
Russ’s reasoning for not playing so well is because he is not getting paid enough. Mickey’s reason was not stated. However, he did go to Trudy about the situation. Marty benching both players resulted in Russ and Mickey getting dressed proceeded by walking away from the field.
Is the conflict functional, dysfunctional, or both? Explain.
In this situation, the conflict is both. For the conflicts involving the individuals, they are dysfunctional. But if you take a look at the team in its entirety, you have a functional outcome. For the most part that is. The situation between Marty and Trudy is dysfunctional being they are only adding stress to one-another by all the arguing. If they were able to come to terms and agree on something then they would definitely be on functional terms. Then between Marty, Russ, and Mickey there is a dysfunctional conflict. By Marty benching both Russ and Mickey he has cause the team to be down players which could result in a loss of a game.
The situation between Russ and Trudy is a dysfunctional conflict. This is because Russ would is upset other players are making more than he is, especially being he has been on the team longer than they have. Russ would like to see more money come his way. This situation was basically ignored and is overlooked as if it never happened. That being said, Russ is feeling a lack of obligation to play for the Bluebirds and is considering being transferred to another team. If his behavior does not change for the better it will cause some loses for the team hurting their record.
Finally, if you look at the overall picture of the team and not the individuals, you could say that this is a functional conflict. The team has twenty wins and only seven loses. They are currently ranked number one and the fans are loving every moment of it. So even though there may be some intertwined conflicts the team overall is doing better than ever.
Assume that Trudy has hired you as a consultant to help her resolve the conflict. Describe the steps that you would take.