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Financial Performance Of Grameenphone Essay

6613 words - 27 pages

American International University-Bangladesh (AIUB)


“Financial Performance Analysis of GrameenPhone Ltd.”

An Internship Report Presented to the Faculty of Business Administration in Partial Fulfillment of the Requirements for the Degree of Bachelor of Business Administration

Supervised By:

Farah Rezwan

Faculty, School of Business Administration

Department of Finance

Submitted By:


Student, School of Business Administration

ID: 08-11124-2

Mejor-Accounting & Finance

Date of Submission: April 19, 2012


“Financial Performance Analysis of ...view middle of the document...

If any mistakes remain I am heartily apologized for those. I hope you will take my mistakes forgivingly.

Sincerely yours,

Shafi, Hasibuzzaman



The Internship Report entitled on “Financial Performance Analysis of GrameenPhone Ltd” has been submitted to the Office of Placement & Alumni, in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, Major in Accounting & Finance, Faculty of Business Administration on April 18, 2012 by Shafi, Hasibuzzaman ID#08-11124-2.The report has been accepted and may be presented to the Internship Defense Committee for evaluation.

(Any opinions, suggestions made in this report are entirely that of the author of the report. The University does not condone nor reject any of these opinions or suggestions).

“Farah Rezwan”
Internship Supervisor


First of all I would like to thank the Almighty for giving me the strength, and the aptitude to complete this Internship research report within due time.

I am Shafi, Hasibuzzaman Id# 08-10103-1 has worked in GrameenPhone as an intern. During the limited time, the completion of this Internship research report was possible because of the cooperation of many people. I offer my most sincere thanks to all of those who provided their valuable advices and encouragements in this endeavor. I am truly grateful to all the employees of GrameenPhone commercial division.

Now I would like to give thanks Farah Rezwan who is my internship supervisor. Without her guidance and help I would not have completed my internship report. She gave me enough time for my report. Whenever I want any kind of help for my internship report, I found her as my guardian.


The report is based on the renowned company Grameenphone Ltd. I have started this report on a detailed description of Grameenphone Ltd. since its birth. I have discussed in the report Grameenphone’s countrywide expansion, diversified business activities, having both brand recognition that they had then and now, Grameenphone has been successfully doing business for years. In this global competitive world all business organization needed to create an effective value proposition for the company that attracts the customers. To increase company’s profitability and make a strong value added relationship with its customers, it try to use Customer Relationship Management concept in its business operation.

It is the largest mobile phone operator in Bangladesh whose parents company’s name is Telenor, and its home country is Norway. The main objective of GrameenPhone Ltd. is to build up an available data communication service network all over the world through voice call, sms, internet, and other value added services, which is an important part...

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