This website uses cookies to ensure you have the best experience. Learn more

Final Project Essay

1211 words - 5 pages

Unit Eight: Communication Problems
Geri Sullivan
Kaplan University
MT302 Organizational Behavior
April 26, 2011

In this week’s case study, the topic is poor managerial communication. James Caruso is the manager of a public relations firm with only four reporting employees. Although he is very intelligent, he lacks effective communications skills. In effect, this inefficiency is causing conflict in his firm. His employees are quick to list his weaknesses; missed deadlines, ineffective communication, lack of employee satisfaction, just to name a few. This paper will discuss some of his problems and suggestions to help Mr. Caruso improve his relationship with not only his ...view middle of the document...

Because of this, miscommunication or even lack of communication is practiced in the workplace.
In addition, the hierarchical structure of a company also adds up to the complacency of the bosses that often results to poor communication. For example, instead of having the initiative to talk to their employees, they have the mentality that since they are the bosses
and they are at the higher level in the organizational structure, their employees should be the ones to make an effort to consult them or talk to them.
This case suggests that there is a strong relationship between reinforcement theory and communication. Communication controls behavior, stimulates motivations, provides information, and is a means to release emotions. Reinforcement theory is a central part of those four functions. In order to accomplish each function, communication and reinforcement theory work hand and hand to provide an avenue to send messages and receive feedback from employees. Sending the correct messages and receiving feedback not only strengthens the relationship between the boss and the employee, it also strengthens the lines of communication.
Since Mr. Caruso does not communicate well, he is unable to motivate his employees through the use of reinforcement theory. Reinforcement theory establishes that employees have higher job satisfaction and higher levels of motivation when the behavior that the company wants is reinforced with praise. In Mr. Caruso’s case, his employees are very critical of his style of management and it is considered to be a constant source of conflict.
While Mr. Caruso seems to understand that some people need to be told they are doing a good job, he actually needs to put it into practice. Also, Mr. Caruso needs to set a good example by meeting his deadlines. If he is able to complete his work in a timely manner, his employees will begin to do the same.
He needs to learn how to communicate with his clients to avoid placing his employees in an awkward position. Showing his employees the correct way to deal with clients will give them the ability to make better decisions for the clients.
Listening to what is being said by his employees will boost their self-confidence and motivation. When employees feel valued by the company, it fosters creativity and stronger problem solving skills. Furthermore, changing his tone when he speaks to his employees will relieve the tension his employees feel when they are unable to express themselves through the communication process.
Finally, criticizing employees and not praising them enough kills motivation and job satisfaction. Mr. Caruso would do well to use constructive criticism and praise his employees more in order to create an environment that allows for growth. This will also open up the lines...

Other Papers Like Final Project

Economics Final Project Essay

579 words - 3 pages This has been a very interesting semester. We have discussed many phases of economics from both a micro and a macro perspective. My hope for each of you is that you are able to capture concepts from this experience that will assist you with developing a solid personal economic plan and also that you now have an appreciation for the economic drivers as they impact both your personal and professional lives. With this having been said; your final

Is3120 Final Project Essay

363 words - 2 pages IS3120 Final Project: Network Design Proposal NCIF is an industry leading research and development firm consisting of eight (8) regional offices in seven (7) countries, including the United States, Germany, Africa, India, Australia, Brazil, and China, with eleven(11) district or branch offices, consisting of 225,000 employs worldwide. NCIF resides in Hopkinton, MA (USA). NCIF’s network has been designed in adherence with the

Club It Final Project

1810 words - 8 pages Club IT Final Project Final Project: Club IT, Part 3 Tim Deddeh XBIS/219 John Brooks Final Project: Club IT, Part 3 After an extensive amount of research, I have developed an assessment for Ruben and Lisa on their Club IT. They are looking to see improvement capabilities with an option to someday soon expand to a second nightclub. Being at this internship for a few months I was able to see firsthand what was working and what was

Diversity Final Project

1086 words - 5 pages Final Project ETH/125 11/24/2013 Stephanie Salazar Final Project Diversity in the United States has changed drastically over the last several hundred years, and continues to change today. Society today is a blend of different cultures, ethnicity, race, and religious backgrounds in which society can gain knowledge. Yet today, society still struggles with the differences, and this leads to discrimination, stereotypes, and prejudice

Problem Solving Final Project

720 words - 3 pages GE 184 Problem Solving Final Project National Security Alejandro Valdez Table of Contents Introduction3 Poll table4 Sources comments4 Solution5 conclusion6 References7 Introduction I picked national security because I think it’s a pretty important topic in these days, the lives of a lot people depend on how well we take care of this matter. But however there are people against the procedures or the methods we have to

Final Project Psy/201

838 words - 4 pages Final Project: Autobiographical Psychosocial History PSY/201 Nikki Pigeon 06-17-13 The five concepts that have affected my development in life that I have chose to write about are; parenting style, nature-nurture issue, influence, need for achievement, and also generativity-versus-stagnation stage. I have chosen to write about these five concepts because I feel that each of them has given me the foundations on which I have built my life

Hsm 240 Final Project

2087 words - 9 pages Final Project Creating a Social Program HSM/240 August 7, 2011 Shelley Johnson Final Project Creating a Social Program A New Beginning, Inc. specializes in helping individuals find new beginnings within Skagit County. From job training to education and beyond A New Beginning helps people start over at a time when most have hit rock bottom and the person believes opportunities have stopped. Working with corporations and larger employers

Gm533 Final Project

3700 words - 15 pages . Introduction The objective of this project is to provide the detailed data analysis and resolution to the problem statement mentioned above. As a group of students of statistics in the Keller Graduate School of Management at DeVry University, we have determined collectively and followed statistical calculations to find a solution to the problem statement. We have determined that the regression model analysis produces the best possible solution

Group Therapy Final Project

3300 words - 14 pages Matthew Hoskins Grand Canyon University PCN-520 Group Design Final Project Abstract Addiction and the issues which accompany it are at epidemic proportions. Peer group therapy has proven to be an effective therapeutic treatment for those who are addicted. The group offers a sliding scale fee structure for those who are not insured. Those clients unable to contract for abstinence for the duration of the group were disqualified. This

Nt2580 Final Project

1922 words - 8 pages they can do, which resources they can access, and which operations they can perform on a system. | Final Project I. Richman Internet Infrastructure Security Management Upgrade A. Purpose Based on the premises that Richman has 5000 employees throughout the main office and several branch offices, this document dictates research solutions and details the appropriate access controls including policies, standards, and procedures that define who

Final Project Sem 1

1580 words - 7 pages 11-18-2015 Final Project When introduced to college, what is your first reaction? Happy? Excited? Ready to start your life as a college student? Even though you are ready to get started on your path toward a great education and job, there is hard work involved. With hard work comes facing challenges. Things like stress, money, and making time for my family are my three biggest challenges that I personally face. Think about where you are at

Related Essays

Final Project Essay

612 words - 3 pages ACC 610 Milestone One Guidelines and Rubric This is the first of three milestone assignments that will lead to completion of your course project. In this assignment, you will complete Critical Element III: GAAP vs. IFRS. Recall that, due to the sequencing of content for the modules, the critical elements are being prepared out of order. For the complete sequence, see the Final Project Guidelines and Rubric document. This milestone addresses

Project Management Final Assignment

2591 words - 11 pages Introduction This project was put together by Jeremy Haug, Robert Hilson and Cheryl Jordan. We have worked together over the past 6 weeks in order to create a fictitious organization that would handle a fictitious project in order to better learn the application of Project Management for practical application in our careers. This project wound up being one in construction though we personally did not have much experience in this field we

Final Course Project Paper

4663 words - 19 pages Tektronix Portfolio: Bringing Innovation and Satisfaction Week 7 Course Project Final Draft PROJ 587 Advanced Program Management Contents 1.0 Executive Summary 4 2.0 Organization’s Strategic Plan 5 3.0 Organization’s Strategic Capacity Plan 6 3.1 Defend the Core 6 3.2 Expansion of Sales and Products 6 3.3 Balance the Portfolio 6 4.0 Portfolio Management Process 7 4.1 Portfolio Strategic Plan 7 4.2 Portfolio

Final Project Report

3686 words - 15 pages Final Project Report for Media Tracking System Version 2.0 approved [pic] Table of Contents Table of Contents i Revision History iii Group Members iii 1. Final Project Summary i 1.1. Content Summary i 1.2. Lessons Learned ii 1.3. Learning Outcomes Summary ii 1.3.1 Communications iii 1.3.2 Critical Thinking v 1.3.3 Network Design v 1.3.4 Management Information Systems v 1.3.5