FENUGREEK RESEARCH COMPANY LTD.
FACILITY MANAGEMENT REPORT
This ten-page facility assessment report presents the findings from a three-week period of investigation in Fenugreek Research Company Ltd and relates recommendations both operationally and strategically which the Fenugreek management is advised to take to resolve the issues that surfaced during the period of investigation. Seven most pressing concerns coming from the Fenugreek staff were each dealt with in detail and suggestions for them were subsequently discussed for its feasibility. The findings of the investigation brought this Facility Manager to the conclusion that there is general dissatisfaction with ...view middle of the document...
Atkins & Brooks (2005) claims that there is no universal approach to managing facilities, as each organisation – even within the same sector – will have different needs, so an understanding of those needs is the key to effective facilities management measured in terms of providing best value. In this light, the facility management department of the Fenugreek Research Company (FRC) conducts an investigation of the whole site to identify the weaknesses of the Fenugreek facilities before taking forward the management’s plans to float the company. After a three-week period of investigation, a number of alarming issues within the organisation was discovered, thus prompting for evaluation and bringing forth of recommendations, both operationally and strategically.
Summarily, there were seven major findings in the three-week period of observation. Each finding will be taken individually and in order of urgency in the following sections, as a facility manager must determine the priorities for repair, renewal, and replacement projects based on need (Piper 2004). First though, there is a need to identify the issues’ stakeholders, as they will naturally be taken into consideration in the presentation of recommendations for the improvement of FRC facilities. Alexander (1998) claimed that facilities have the potential to contribute to productivity, service and quality through maintaining commitment amongst the stakeholders. After a careful analysis of the situation, the stakeholders who were largely affected by the issues identified in the investigation are: (1) the FRC staff; (2) the Fenugreek community; (3) the senior physicians; and (4) the FRC management. Their reactions to FRC facilities development will have a considerable impact to FRC’s bottom line, and with that in mind, this report sets out to present recommendations which will be satisfactory for all parties involved.
According to one of the findings, the in-house security team are prepared to go on strike due to unsatisfactory working conditions. One of the major concerns brought out by the investigation is the wage increase, which the management has inadequately given attention to in the last three years. Although essentially, this is not part of facility management, it is considered to be the most pressing issue at hand. Another issue pointed out by the in-house security team is, coupled with the stagnant wage rate, their responsibilities have even increased, due to the resignation of the postman, who left with the same reason that the in-house security team is complaining about. They also have, in addition to the above, been found to be having problems with the foul odour that dead animals are emanating in their posts, the latter resulting from the yellow ‘sludge’ that have leaked into the site pond where the animals live nearby. Health problems are then expected to follow, due to the exposure to the smell.
Secondly, and in conjunction with the previously mentioned complaint...