Carl R. Foster
December 2, 2008
University of Phoenix
The purpose of this paper is to ask and answer the questions, how do internal and external factors impact the four functions of management (planning, organizing, leading, and controlling), and how does globalization, technology, innovation, diversity, and ethics impact each of the four areas. Also, explain how managers can use delegation to manage the different factors listed above.
There are many external and internal factors that impact the four functions of management. External and internal factors have an enormous impact on organizations ...view middle of the document...
Such emergences would include political, social, and economic influences.
Technological and innovation are enhanced with the development of infrastructures on a global basis allowing a greater flow of information through technologies such as the internet, and communication satellites. Standards can be applied globally. While it is easy to look at the positive external aspects of globalization and the great benefits that are apparent everywhere, there are also negative occurrences that can only be the result of or major factors that encourage some companies to globalize. Globalization has affected work force demographics. In fact, management diversity has become a primary issue in the 21st century. Trends such as outsourcing and off shoring are a direct offshoot of globalization and have created a work environment in which cultural diversity has become problematic. With information globalization (internet), this influential tool has been a powerful source for blowing down cultural boundaries. Companies such as Google, Nike, and Microsoft are great examples of how globalization, technology, Innovation, diversity, and ethics apply used in the four functions of management. Another stunning example of globalization is the increased interest in the use of Chinese symbols in tattooing (body art) which has seen an increase in popularity amongst the younger generation.
In the world of globalization, today’s companies cannot succeed with out incorporating into the four functions of management, the astonishing technologies, innovations that exist and continue to evolve. These technologies and innovations create new products and better ways of managing and communicating. Advances in technologies allow companies to enter into markets that would otherwise be unavailable to them. Tele-conferencing using the internet has allowed managers to not have to travel when training or conducting other business.
Recently, business ethics (which includes corporate governance and corporate ethics) has become the focus of many changes (Sarbanes-Oxley), rules and regulations in corporations and individual can respond to internal and external stimulus. Organizations such as WorldCom, Madoff Investment Securities and Enron did not have healthy, positive ethical practices as a part of their corporate culture which leads to their demise. In an ethical organization, human capital plays a significant role in their ability to retain and attract employees that are experienced and knowledgeable. This results in lower training costs and as a result allows for greater output.
Delegation is a tool that managers can use for a variety of reasons and tasks. When a manager handles the responsibility of delegation properly the result will have a positive ripple throughout the office, the department or the entire company.
There are different aspects of delegation that will impact the results achieved. One is the willingness of a manager to let go of the...