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Est 1 Task 1 Essay

897 words - 4 pages

Typically businesses start up with a primary goal of earning revenue – to have the company profits exceed the cost of doing business. Small, local businesses are particularly susceptible to losing customers to large, corporate companies who often force these smaller companies out of business. Does this goal to make money and/or the susceptibility of being put out of business by a larger company excuse a small, local grocery store from filling its social responsibility? No, quite the contrary. It is becoming increasingly apparent that many consumers are basing their decisions not only on the items being provided by a company but the amount of “good” or perceived good a company is doing in ...view middle of the document...

Lastly, when Company Q was recently asked to donate day-old products to the local food bank they declined citing worries that they would lose revenues due to possible fraud and stealing by employees. Instead they chose to throw the food away. This act not only shows that Company Q is not interested in serving their community but also that they do not trust the very people they employ. How would you feel as an employee of Company Q knowing your company doesn’t trust you and feels you may be a thief? The Business Dictionary defines Corporate Social Responsibility as “A company’s sense of responsibility towards the community and environment (both ecological and social) in which it operates. Companies express this citizenship (1) through their waste and pollution reduction processes, (2) by contributing educational and social programs and (3) by earning adequate returns on the employed resources.” From this definition it would appear that Company Q is not acting in a socially responsible way.
In an effort to improve the company’s attitude toward social responsibility there are three main concepts that could be explored. First, Company Q could reexamine the closing of the two stores in the high-crime neighborhoods and find innovative ways to make those stores more profitable. They can survey the communities on what items are most wanted/needed and make sure to stock those items and, at the same time, examine the price point of those products in an effort to make them affordable to the residents of the community while still being profitable for the company. By re-opening these stores they provide job opportunities for local residents, perhaps reducing the crime rate in the area. Second, they...

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