What is Emotional IQ?
A study by CareerBuilder reported that “71% of employers value emotional intelligence over IQ. IQ tells you what level of cognitive complexity a person can manage in their job: you need high levels for top management, the professions, the sciences, while lower levels work fine in lower echelons. Emotional intelligence sets apart which leaders, professionals, or scientists will be the best leaders (Schawbel, 2011).”
While IQ is an important part of being a successful leader, emotional IQ accounts for an outstanding successful leader. Emotional IQ requires knowing oneself and using the emotional part to be able to interact and connect with people. When one is a ...view middle of the document...
Emotionally, leaders will thrive on their strengths such a being a good problem solver. In turn they will ignore a weakness such as believing that their resolution is always the best option. However, being self-aware and realizing that they are not always right will help them to take others opinions into account.
Another part of self-awareness is being able to gauge your moods. If you are having a bad day or are stressed about an upcoming deadline, you may take it out on your team. This may cause others to be reluctant to talk to you or try to help in making things better.
Self-awareness also means being able to ask for feedback on their performance. This will help in identifying problem areas that you may not be able to see. This can be done anonymously so that the ones providing feedback will be honest. Once the feedback is received, you can take the information and apply it to your EIQ and become an even greater leader.
Emotions are a part of human nature. Some people wear their emotions on their sleeves while others do not show any outward emotion at all. The key is to effectively balance or manage your emotions. Effective leaders will be able to recognize their moods and make adjustments to keep a peaceful environment for those around them. As a leader you should also be able to share the reason for your mood with others so they can understand and perhaps help. It is important to also learn how to control your moods. This can be done through several ways.
• Acknowledge your feelings
• Write out what things cause highly negative emotions and what you can
do to deal with it.
• Encourage yourself through positive talk
• You are in control of your emotions and it is up to you to make the choice
to react positively or negatively.
2.4 Social Awareness
Being able to use your intuition and awareness to perceive the emotions in others provides a high EIQ. Many leaders are all about business and do not pay attention to their team and their emotions. Many times the leader may not realize that there is a problem that will potentially cause a conflict with one’s work performance. If for example, a team member feels uncomfortable working around another team member and puts them together to work, the outcome could be detrimental to the organization. A leader with a higher EIQ will notice that the body language and emotional language of the one co-worker to the other is not right. Perhaps the co-worker does not like how the other co-worker talks to them. By realizing that there is a problem, the leader will be able to talk privately with the individual and find out what is going on and how to fix it. Being aware of...