EMPLOYEE BEHAVIOUR AND MOTIVATION
Table of Contents
1.0 Introduction 4
2.0 Employee Behaviour 5
Performance Behaviour 5
Organisational Citizenship 5
Counterproductive Behaviours 5
3.1 Motivation 6
3.1 Motivation Theories 6
Maslow’s Hierarchy of Needs Teory 6
Herzberg’s Two Factor Theory 7
Achievement/Acquired Need Theory 8
4.0 Techniques of Motivation 9
5.0 Conclusion 10
6.0 Annexure 11
7.0 Refernces 12
The purpose of this assignment is to understand the Employee behaviour and how the employee gets motivated. Furthermore, Employee behaviour has changed in many years, for an instance, there are different ...view middle of the document...
An individual’s belief affects his ethics and sense of ethical responsibility. (Beach, 2007)
Below are the different types of Employee Behaviours
The entire set of work-related behaviours that the organization expects from an employee to display. This individual knows what he is supposed to do and the key responsibilities at his workplace. To achieve the organisation’s goals this individual concentrate on his work and never lose focus so that they achieve their target on or before the time which was given. And also this individual is very comfortable with clients and customers and also with his fellow colleagues as well. Mainly they are performers.
Positive behaviour of an individual in an organization which does not directly affect the company’s goals. There would be positive and negative individuals - to explain more on that, An individual apart from his regular job for an instance a manager needs to encourage employees and understand what they are going through and work with them if they are having a hard time performing a task sit with and give ideas on how to overcome a problem.
A set of behaviours which contribute to the organization’s success in a negative manner. These make a big impact on an organization. The individual’s behaviours are talking bad about the company, manipulating fellow workers and they are always offensive and tend to spoil the work culture. These types of individuals should be dealt with in a proper way – warn them for their negative behaviour or ask them to leave the organisation.
Motivation can be defined as internal and external factors that encourage an individual and continuously be interested or committed to his job in achieving a company’s goals. (Whatishumanresource.com, 2014)
3.1 Motivation Theories
Though there are many theories being practiced in organizations, first let’s look at early motivation theories.
Maslow’s Hierarchy of Needs Theory
Maslow’s hierarchy of needs which was introduced in his 1943 article named as “A Theory of Human Motivation” According to this theory, individual attempts to seek a higher need when lower needs are satisfied. Once a lower-level need is satisfied, it no longer serves as a source of motivation. Needs are motivators only when they are unsatisfied. (Taormina and Gao, 2013)
Source: Link (Wikipedia, 2009)
There are five levels of needs according Maslow’s Theory.
First Level (Physiological Needs) This level of need includes the most basic human needs to survive.
Second Level (Safety Needs) This level of need includes personal security, health and wellbeing.
Third Level (Social Needs) This level of need includes a person’s need for affection, belongings, acceptance and friendship.
Fourth Level (Esteem Needs) This level of need is where people look to be respected and to have self-respect and achievement.