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Effects Of Quality Management On Domestic And Global Competition Paper

829 words - 4 pages

Total Quality Pioneers
Luz Maria Maysonet-Román
University of Phoenix
MGT/449 Quality Management and Productivty
Rebeca Rodríguez-Canales
6 de febrero de 2012

Total Quality Pioneers

La calidad es importante, independientemente del producto o servicio. Muchas veces las empresas se centran en los beneficios en lugar de calidad para satisfacer a las partes interesadas. La calidad es tan importante como las ganancias cuando se trata de la satisfacción del cliente. Los clientes quieren comprar un producto de calidad a precios accesibles. Muchas veces las organizaciones tienen que salir del país a fin de mantener los costos laborales hacia abajo y conservar la calidad del producto ...view middle of the document...

Six Sigma, es un estándar utilizado para identificar las fuentes de los defectos y retíralas del proceso. Estadística de datos se utiliza para medir la calidad contra la satisfacción del cliente.
Pioneros de calidad
Goetsch y Davis (2010), en el FedEx artículo Fred Smith, trató a sus empleados y clientes en el mismo orden con el fin de alcanzar el éxito. Edward Deming, utilizó datos estadísticos con el fin de mejorar la calidad en Japón, que se desarrolló a partir de su experiencia laboral y escolaridad. Joseph Juran, desarrolló medidas que podrían ser utilizados para mejorar la calidad en el entorno de producción. José también cree que los sistemas que son administrados por los administradores son más propensos a errores en el tiempo. Wilfredo Pareto, creó la regla 80/20 lo que significa que 80 por ciento de los problemas relacionados con la calidad son el resultado de 20 por ciento de la operación. Philip Crosby, era conocido por la regla de cero defectos. Los pioneros establecidos anteriormente utilizados: elementos de calidad y los principios para crear sistemas exitosos de producción.
Elementos de la Calidad
Los elementos de la calidad son exitosos porque se dirigen a la zona clave de producción que deben centrarse en el fin de tener éxito. Por ejemplo, una organización debe revisar los datos estadísticos a fin de determinar que están manteniendo sus metas específicas. McCarthy (2011) muchas marcas tienen diferentes niveles de calidad que se determinen por las organizaciones dirigidas en cuanto a sus metas en los...

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