Barriers to Effective Communication
Barriers to Effective Communication
Effective communication is a vital method in our daily lives. We should be able to converse efficiently with each other on a personal and business level. Breakdowns in the communication process can lead to misunderstandings, or a communication failure. In order to begin effective communication, one must recognize how the procedure works.
The process of communication and its components
It’s most basic form is two-way communication which involves a sender, the message and a receiver. The sender establishes the message; the receiver hears the message then decodes what the sender sent. There is a breakdown in ...view middle of the document...
After acknowledging what a person is questioning or saying there can be recommendations made by the listener regarding the statement or question. Recommendations can aid in helping an individual overcome a problem or assist with clarifying specific instructions. Negotiation of all issues require communication, there is no way around it. Negotiations are made between business partners, family members and other individuals. The process of communication is filled with negotiations in a variety of forms.
Listening and Hearing
Listening and hearing are two different things, and there is a large difference between the two. Many people pride themselves on listening or hearing what others have to say. If we are unaware that there is a difference between the two then we might miss out on important parts. We can hear all we want to, however we can hear what some say without actually listening to what they are saying. However people who can read body language and hear what is being said are blessed. These kinds of people rarely mistake the true intentions of the words others are saying. An example of actually hearing someone is “May I sit next to you?” and the response is “yes” then you heard the words the other individual said. Some people use body language and others can read the body language and ask if the person would like to sit down. Listening and hearing gives an individual an ability to help others. Listening and hearing go hand in hand, in order to hear the words a person is saying we have to listen to what an individual is saying. Just because we hear the word does not really mean anything, however listening to the words that are spoken is the key to being a part of someone else’s life. Relationships, meetings, negotiations, and many other forms of communication depend on listening and hearing in order for them to work.
Formal and informal channels of communication
In the criminal justice system there are three ways of communicating which are upward, horizontal, and downward. All actions of communication are a chain of command. Downward communications begins with a higher official, and flows down through the lines to where the information is going.
Horizontal communication thrives in an organization especially when formal communication channels are not open. Horizontal communication is normally informal and consists of clichés such as the rumor mill or gossip. Although it is an essential part of the subsystem of criminal justice because they are to function in a efficient and synchronized manner. When horizontal communication is used it allows for emotional and social bonds to be built along with morale and feelings of teamwork among the employees.
Upward communication is difficult because it is like a fish trying to swim upstream. There is physical distance between a boss and an employee which restricts the upward communication. Superiors are normally isolated and they are seldom spoken to or seen. There are many deterrents with...