Course: Bachelor of Applied Social Sciences
Module: Interpersonal communication
Word Count: 1837
This essay will include:
-An overview of the communication process, including verbal and non-verbal
-Definitions of key terms
-A discussion of barriers to effective communication
-A discussion of factors that assist effective communication
-Suggestions for strategies to improve communication
-Reference to relevant literature, linking your ideas to theory discussed in the module.
Communication is clearly a necessary part of life, every day we communicate with others as our lives depend on this. We communicate at work with our ...view middle of the document...
“When you speak with two or three other people , you maintain eye contact to secure the attention and interest of your listens, eye avoidance cab also signal a lack of interest.” (DeVito, 2009) Also, in face-to-face communication we blend verbal and nonverbal messages to best convey our meanings, we may deliberately contradict your verbal messages with nonverbal movements.
Nonverbal communication is simply means “communication without words” (DeVito, 2009). There are many means of nonverbal communication, such as when you gesture, smile or frown, wide your eyes, move closer or touch someone, raise your voice, change your tone or even when you say nothing at all. Facial movements alone to seem to communicate the degree of pleasantness, agreement and sympathy a person feel. May communicate at least the following eight emotions: happiness, surprise, fear, anger, sadness, disgust, contempt and interest. Also, nonverbal expressions communicate a great part of your emotional experience. (DeVito, 2009) The crucial aspect of nonverbal communication is that the message you send is in some way received by one or more other people. One major benefit is that “the greater your ability to send and receive nonverbal signals, the higher your attraction, popularity and psychosocial well-being are likely to be.” (DeVito, 2009) Secondly, the more enhanced your nonverbal skills, the more you will be able to influence your peers. Effective nonverbal communicators are also highly persuasive, as it is this persuasive power which can be used to help or support his or her motivations and goals.
It has been said that the majority of communication is in fact non-verbal, many believe the way you say something has more value than what you’re saying, which is a fascinating thought.
If we allow ourselves to believe this for a moment we can begin to develop some valuable insights into the nature of which humans interact and communicate with each other.
However, effective communication is not always easy, there have been, and always will be barriers on a variety of levels. There are numerous barriers to effective communication, and by becoming aware of these barriers we are able to intelligently and skillfully overcome them with a variety of effective strategies to create and to build on effective communication, this will be discussed in greater depth later on. For now, let’s focus and examine some key barriers that are enemies to effective communication.
As emotional beings, fear, anxiety and our other negative emotional states are often the most common barriers towards establishing effective communication. Let’s look at a typical work environment, an employee may feel his or her efforts are not being fully appreciated, they may desire more recognition or a simple pay rise. Yet, due to fear of rejection they feel reluctant to approach they’re immediate superior, so they continue to work on a salary they are not comfortable, which not only affects the employee on...