Course Title: E-Commerce
Course Code: 435
An assignment prepared as a part of BBA program by the students of 4th year 2nd Semester,
under direct supervision of Mohammad Mizenur Rahman, Assistant Professor, Department of
Business Administration, Shahjalal University of Science and Technology, Sylhet-3114.
A Comparative Study on E-banking: A Study on Web information of Agrani
Bank Ltd. & Mercantile Bank Ltd.
Mohammad Mizenur Rahman
Department of Business Administration
Shahjalal University of Science and Technology
Shams Md. Safwan Radi ...view middle of the document...
Environment of electronic banking requires
authentication procedures for electronic payment system, network environment, computer
hardware and software, electronic hardware, legal bindings, etc. The security and authentication
of modern banking are very much dependent on cryptography and its applications. With the
expansion of global Information and Communication Technology (ICT) infrastructure and the
internet, e-banking is set to play a pivotal role in the national economic development of any
country. But appropriate software, technology, infrastructure, skilled manpower, and cyber law
are crucial for the implementation of e-banking in the country.
Electronic banking helps to attain enterprise resource management as well as “e” to “e” process.
As such on line banking system can add value and value chain can be created in the e-business
process. In turn it helps to raise gross domestic product (GDP) of the economy as a whole. EBanking facilitates instant access to account information, maintain control over the finances,
saving time, avoiding trips and phone calls to the bank. It enables account access that isn’t
limited to a specific PC and usages of money management software like Quicken and Microsoft
Money. Time of writing and clearing out bills, buying stamps, writing checks, and writing
addresses on envelops every month could be saved. E-banking takes just minutes to setup an on-
line bill payment; and bills are paid directly from bank checking account. Further, setting up of
future bill payments, or scheduling of monthly payments could be made. It has only to be
ordered whom to pay, how much to pay, and when to pay; and the bank take care of the rest.
After the implementation of WTO treaty in 2005 many banks across the globe have come with
new solutions with minimum possible banking expenditure.
Global scenario of e-banking
The effect of e-banking is to augment or facilitate existing banking and payment mechanisms,
primarily by making many transactions cheaper, faster, more secure, and more convenient. As a
result such types of banking have been expanding day by day. According to Forrester, Online
banking has grown gradually in the UK over the past decade and is now used by 39% of adults,
or 17 million people. But growth has slowed in the past couple of years. That's odd because only
46% of UK Net users access their bank accounts online, yet 74% regularly shop online. By 2012,
it is expected that 44% of adults to use online banking in the UK, or nearly 22 million people.
Forrester projects that, between 2009 and 2014, the total number of US online bill payment
households will increase from 48 million to 63 million.
Online banking has grown steadily in France over the past decade, boosted by the growth in Net
use overall, and is now used by 31% of adults, or 15 million people. Growth to continue at a
similar rate for the next five years because French Net users are becoming increasingly confident