This website uses cookies to ensure you have the best experience. Learn more

Dick Spencer Case Study

3546 words - 15 pages

* Dick Spencer Case Study
In this report, I mention about a case study to highlight the managerial issues faced by an organization. Spencer was a plant manager of Modrow Company, a Canadian branch of Tri-American Company. Dick did his MBA and served this company for 14 years. He started his career as a salesman. With time he continued to work successfully on different contracts and finally he was spoken of as “boy of watch”. Later he wanted to move on different career domain, so he finally transferred to the home office of organization. He was nominated as an assistant to senior vice president of production. In the following sections, we will cover the managerial issues faced ...view middle of the document...

The sliding department incident is one of the examples showing Dick’s behavior as micromanager. Here Dick wanted to concentrate on the cost reduction only, picked up the thin strips, bent it several times and fitted into the barrel. After assuring himself that bending was possible, he walked over to a worker at the saw and asked why he was using the saw when material could easily be bent and fitted into the barrels, resulting in saving the time and equipment. But the worker responded “We have never done it in that way sir. We have always cut it.”
According to the NFIB, Micromanagement is readily recognized by employees, but most micromanagers don't think of themselves as micromanagers. Rather, they usually believe they're practicing good management. The micromanager is customarily authoritarian in outlook, taking the job quite seriously, accepting personal responsibility for everything that's done and generally following an approach that says, in effect, "The buck stops here." Most of the time the micromanager also firmly believes the adage that "If you want something done well, you've got to do it yourself." (
Excessive attention to detail, planning tasks to minutiae, and obsessively tracking the time employees spend at their desks, on their breaks, etc are some of the more extreme activities associated with micromanagement. While this may seem to some like the work managers should be doing, in fact these behaviors are detrimental and take the managers focus away from the bigger picture.
Sometimes, it really frustrated the individual employee due to micromanagement by micromanager person. One of these examples is mentioned in this case study about the foreman who was disturbed due to continuous of Dick Spencer on him. He has been treated as if he was incapable and untrustworthy. We often see ourselves as others see us and, when treated as unworthy, we will soon feel unworthy. In this way, people who are micromanaged can become dependent, unable to make the smallest decision without asking their manager. Alternatives to this total submission, which many take, include remaining frustrated or leaving. In any case, it is easy for one's confidence to be severely knocked.
Here question is raised “Why do managers micromanage?” There can be a number of reasons. First, they may reasonably not trust the person either because there is evidence to support this or because the newness of the relationship has not yet yielded evidence to support trust. There might also be a high-risk situation which merits extra management attention. A more likely explanation is an internal need for the manager to manage closely. The manager may also feel (or want to feel) superior to the person, effectively confusing authority with ability. The person thus seems incompetent and the manager looks for confirmation of this in the smallest details of the person's work. A minor error is thus taken as evidence of the person's total incompetence and the manager's...

Other Papers Like Dick Spencer Case Study

Green Supply Chain Management Essay

3595 words - 15 pages business). Marks and Spencer UK retail is now made up of seven business units. These are Women’s wear, Menswear, Lingerie, Children’s wear, Beauty, Home and Foods. The retail business itself is made up of roughly 60% in clothing and 40% in food. The following case study is focused upon the retailing side of the business. 3.2 Supply Chain Understanding As a retailer, Marks and Spencer is the furthermost downstream within the overall supply

The Tension Between Truth And Illusion In "Tender Is The Night"

912 words - 4 pages exploit women for their own ends; Dick uses Nicole as a case study and her money to fund his own clinic. In Faulkner's `As I Lay Dying', Dewey Dell is used for sexual gratification by MacGowan who masquerades as a doctor, pretending he can help her; whilst the front of a medical practitioner is successful carried off, this is only an illusion, the truth is that he is nothing more than a shop assistant. Nicole herself is a source of

Operation Management Mark & Spencer

2194 words - 9 pages OM Individual Project Mark &Spencer case study Summary INTRODUCTION 3 I. HISTORICAL CONTEXT 3 A. Presentation of Marks & Spencer 3 B. Marks & Spencer’s strategy and its evolution 7 II. DISCUSSION 9 A. The evolutions in the area of operations management 9 B. The new goals of Operations Management 10 CONCLUSION 11 APPENDIX 12 INTRODUCTION Operations management includes the conception of a product; the planning

Case Study

985 words - 4 pages Identification – This case study looks at the tension firms experience between adequate research in the safety of a product and pressure to minimize development costs and bring the product to market as soon as possible. Description – The case study “Primark Versus Marks & Spencer” compares these two different corporations and how each of them are reacting to the increased demands that arise from operating in a global, constantly wired

Meaning of Sociology

581 words - 3 pages : socius, meaning companion or associate; and 'logos', meaning science or study. The etymological meaning of "sociology" is thus the science of society. John Stuart Mill, another social thinker and philosopher of the 19th century, proposed the word ethology for this new science. Herbert Spencer developed his systematic study of society and adopted the word "sociology" in his works. With the contributions of Spencer and others it (sociology) became the


266 words - 2 pages this paper presents a framework that aids in specifying relations and consistency rules between such views. The contribution of our framework is that it provides a collection of basic concepts. These basic concepts aid in relating viewpoints by providing: (i) a common terminology that helps stakeholders to understand each others concepts; and (ii) re-usable consistency rules. We show that our framework can be applied, by performing a case study in

Organizational Learning

1408 words - 6 pages Learning organization is a concept of collective learning that results from individual or team learning. The concept can be seen as a win-win situation based on the argument that individuals can develop as the organization grows. A learning organization may choose to empower workers by giving greater decision making power, how to complete their tasks and work in self managed teams (Spencer and Kelly, 2013) In this essay, various debates and case

3m Post-It Notes Case Study

741 words - 3 pages Post it Notes – Case Study Questions Question 1 In the development of this product, how did the creative thinking process work? Describe what took place in each of the four steps. . The Post-It Notes case has clearly illustrated the 4 phases in creativity development and each step has demonstrated by the inventor of Post-It Notes as described below: * Background or knowledge accumulation This phase was demonstrated by Art Fry who is

Management Planning

1062 words - 5 pages of corporate responsibility. In the case of Halliburton, the company has struggled with corporate social responsibility. In 2003, Halliburton agreed to reassess their operations in Iraq, due to public scrutiny. There were reports that Halliburton was overcharging the Marine core on food, water, and other necessary supplies. As a result, the company agreed to set up a review committee to study all their operations in Iraq. Halliburton has had

Bottling Company Case Study

1020 words - 5 pages Bottling Company Case Study Svontaya Murray Professor P. Self Math 300- Statistics June 8, 2015 Bottle Number | Ounces | Bottle Number | Ounces | BottleNumber | Ounces | 1 | 14.5 | 11 | 15 | 21 | 14.1 | 2 | 14.6 | 12 | 15.1 | 22 | 14.2 | 3 | 14.7 | 13 | 15 | 23 | 14 | 4 | 14.8 | 14 | 14.4 | 24 | 14.9 | 5 | 14.9 | 15 | 15.8 | 25 | 14.7 | 6 | 15.3 | 16 | 14 | 26 | 14.5 | 7 | 14.9 | 17 | 16 | 27 | 14.6 | 8 | 15.5 | 18

Zara Recommendations

809 words - 4 pages help the company to measure its financial and non financial approaches (Dick et all, 2006). Through this company will motivate its employees, to work more efficiently and to achieve the targets of the company. References: Goransson, S., Jonsson, A., Persson, M. (2007) Extreme Business- Models in the Clothing Industry (A Case study of H&M and ZARA), available from

Related Essays

Case Study Marks & Spencer


Dick Spencer Analysis

1864 words - 8 pages Case Analysis of Dick Spencer Dick Spencer hit the ground running after successfully finishing his Master’s degree in Business Administration at the very young age of twenty-two. He started work with the Tri-American company shortly after and had many successful years with them both as a salesman and in management. He was very successful during the time that he did sales and thought that he would try out management after he realized it wasn’t

Organisation & Behaviour Essay

4013 words - 17 pages :// rmarket-sweep-tesco.html), date site accessed-2nd April,2011 Marks & Spencer Case-study, (, date site accessed-14th March,2011 Tesco Case Study, (, date site accessed-28th March,2011 Looking at the organisational

Strategic Managment Essay

4916 words - 20 pages biggest retailer company operating in UK. They are the largest retailers of clothing, food and in many other varied areas. In the year 1998 their pre tax profit was more than 1 billion, but after few years they were hit by the credit crunch which had a great affect in their functioning and now in the present climate they are struggling (Hollender and Breen, 2010). So the study tries to understand the strategy which has been adopted by Mark and Spencer