May 20, 2013
In a world full of e-communicative devices, platforms and methods, the raise of an eyebrow may carry more weight than ever before. When once it was abnormal for business to be conducted other than face to face, we now live in a world of e-commerce and international businesses run from suburban living rooms. Conversations are held through email and chat programs while business meetings are conducted via video conferencing. A scene from the popular move Wall-E depicts two individuals sitting side-by-side talking to each other thru a video chat program. While this may be an ...view middle of the document...
Neither one of us knew the specifics of the other’s circumstance. I hoped to get more than the vehicle I was selling was actually worth in order to have more money to put on the new vehicle to purchase. I distinctly remember sitting across the table from this individual attempting to pick up on any non-verbal communication to try and gain some insight into how much she could/was willing to pay. As the scenario was merely an actor’s portrayal my efforts were an act of futility and I ended up settling for the bare minimum. Afterwards during a review of the negotiated outcomes I was informed that it was actually my non-verbal’s that were revealing far more than I intended. I was fidgety, acting nervous and constantly looking at my scenario paper to remember what my approach to the negotiation was. I was so focused on trying to read my scenario partner that I was completely ineffective and actually tipped my paper which had my lowest acceptable amount written on it and thus revealed my counterpart’s goal, which she of course reached.
On a personal note, communication with my daughter, age three, is so often driven by my non-verbal’s supported by verbal communication. It’s the demeanor and tone of how I ask her to get dressed and whether I am frustrated about something else that will determine the effectiveness of achieving the goal. If I am in a rush and attempt to rush her then the outcome is nothing but arguments and an overall tardiness in getting where we need to be. If I approach things from more of an upbeat perspective and say that if we do X real quick then we can get/do Y the results are substantially positive. It’s very easy to see how my own attitude can affect her responses and reactions to things. It’s been a huge growing experience in communication to have a child. Learning how to communicate with her has substantially changed how I communicate and interact with others both...