The Decision Making Process
MGT / 230
January 20, 2013
Managers have to make decisions every day whether or not they are simple or complex to achieve the goals they have set for themselves. These decisions managers take are to achieve goals that they have set for themselves or the company. Decision making can be very challenging because there are many factors involved. “Most managerial decisions lack structure and entail risk, uncertainty, and conflict” (Bateman, Snell (2011). These factors cause managers not to take action or ignore problems that are occurring. Managers can create efficient solutions for problems by following the decision making ...view middle of the document...
I attended Universal Technical Institute and received my Diesel Technology Certificate. After graduation I was immediately hired at Avid Budget Group. I was hired as a mechanic for Budget Truck Rental. I stayed with this Avis Budget Group and was questioning if turning a wrench my whole life would be something that I wanted to do as a career.
This is where my decision making process came into place. I already knew that I had a problem which was the career path I chose, because it was not what I wanted to do for the rest of my life. I identified the problem, which was a new a career and furthering my education. After identifying the problem I had to decide where I wanted to go to further my education to obtain my bachelor’s degree. I did research on the schools available which were very limited. I could have gone back to my community college but with my research I found University of Phoenix. This school appealed to me since it was an online school and would fit into my busy schedule. University of Phoenix also offered to take my courses from Universal Technical Institute where many institutions did not. With credits from both my community college and technical school the school would transfer a total of 57 credits. This is where I decided I wanted to go since I would I would have completed my bachelors program the fastest at this school. My next step involved choosing my major which was between business management, to own my own business in the future, or to work towards a bachelor’s in information technology. I weighed the options out of each degree and decided to go with business management since it had more positive outcomes than information technology. I chose my major and applied to the school knowing that I would only be bettering my future and working towards my goal of having a bachelor’s degree. I was accepted and started my new bachelor’s program of business management. I am happy with my decision since I am working towards my goal of owning my own business in the future. Once I graduate I wish to work as a manager of a business to understand how to run a business from the ground up with hands on experience.
The decision making process in the text is an ideal model that allows people to be guided through the decision making process. “The process begins with identifying and diagnosing the problem, in this stage is identifying a problem exists and must be solved” (Bateman, Snell (2011). This step is to know what the problem is that needs to be solved. The problem usually has to be fixed to achieve goals set. The following step is generating alternate solutions. This step requires one multiple solutions for the problem that is occurring. This can be done by making solutions known as “ready-made solutions which use ideas they have tried before or follow the advice of others who have faced similar problems, and custom made solutions, which are solutions designed for a specific problem” (Bateman,...