Decision Making Essay

658 words - 3 pages

Decision Making Process

Alethea Tillman

MGT/230

February 9, 2015
Sylvester Taylor

Decision Making Process

As many other people who have either been forced to do, or upon their own will have done, I have made many life changing decisions in my personal and professional life. My decisions came at a time prior to learning about the decisions making process explained in Chapter 3 of Management: Leading & Collaborating in a competitive world which are (1) identify and diagnose the problem, (2) generate alternative solutions, (3) evaluate alternatives, (4) make the choices, (5) implementing the decisions, and (6) evaluate the decision (Bateman & Neel, 20011, Chapter 3). Although the majority of my decisions have come before I was exposed to the teaching in the text regarding decision-making, my processes at times have been very similar.

My Decision and Process
In 2001, I was a cosmetologist working in a local unisex ...view middle of the document...

I also evaluated the type of education I would need to explore even into changing my career. I did a little research and was attracted to a career in medical billing. Because I had no prior experience, I began to take classes at a technical school. I would not have time to work on a college degree, so I downsized to a quicker alternative, certification. I felt I had chosen my destiny and began classes at the Arizona College of Allied Health. I obtained my certification shortly after my son arrived and have been working in the field ever since.

In comparison of my decision-making process to changing careers to the process stated in the text, as I mention in my introduction, there were similarities. I identified and diagnosed the problem that was a more stable career and income. I explored alternative solutions, remaining in the same job and trying to obtain stability within or changing my career, including the steps I would have to take to do both. I made the decision to change careers and chose medical billing according to my interest and timing needs. I found a way to become educated on the subject matter to make myself more appealing to employers. I evaluated my decision and enrolled in a technical college and enrolled (Bateman & Neel, 20011, Chapter 3).

Conclusion
Would I have made a different decision if I had knowledge of the decision-making steps and the breakdown of each step? I think I may have. My evaluation of the alternatives (the third decision-making step) would have consisted of much more research. In addition, I would have asked myself more questions in my initial evaluation. I later found out that certification is not required to be a medical biller. The course is meant to enhance basic knowledge for someone who is already working in the medical clerical or billing environment. Although I was eventually able to find employment as an authorization specialist, it took me months after graduation to find a job because every employer wanted experience.

References
Bateman, T. S., & Neel, S. (20011). Management Leading and Collaborating in the Competitive World (9th ed.). Retrieved from The University of Phoenix eBook.

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