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Current Skill Gaps In The Hospitality Industry

1118 words - 5 pages

Current skill gaps in the Hospitality Industry

The main objectives of the assignment is directed towards determining impact of skill gaps on the UK hospitality industry and on the services provided by the entire industry. To be able to address this objective, the researcher would recognize the present recruitment strategies of the hotel, as literature shows that hospitality industry is having a lot of problems in their internal and external recruitment strategies. Also, the assignment shall discuss the skills requirement by the hospitality industry. The study shall also analyze the skill gaps and shortfalls and how these affect the performance of the hospitality industry. Similarly, it is ...view middle of the document...

This industry is constantly growing and developing in the 21st century and encompasses hotels and other different accommodations, fast food retail, bars and catering. The entire industry has been characterized in the recent decades through development of a growing range of highly segment services and products. It is overlapping with tourism and leisure services, with a growing business services element; it is very competitive global industry (Rowley et al, 2003).

Hospitality is a primary force within the UK economy to create opportunities of jobs and growth by employing 1.8 million people in about 300,000 establishments and has a turnover more than £64 billion (BHA, 2010). Hospitality and tourism has become the world’s largest competitive sector. Hotel industry is the main core of UK’s leisure related service sector having big businesses with large growth potential. The industry also contributes to the country’s beautifulness as an international business destination (Lovegrove et al, 1994).

But, the other end of this picture is the truth which is not effectively being able to cope up with the changes posed by the requirement to enhance skills of the workers. The hotel industry continues to remain a low skill area of employment wherein skills are increasingly needed to adapt to changes within the technology, range of products and the social, legal and commercial environment (Rowley et al, 2003). Additionally, the sector has been always in the problem of suffering from chronicle deficiency of recruits having food presentation skills, wastage from sector of those having high vocational skills and qualifications which are needed. Similarly, there exists a widespread evidence of vacancies that are hard to fill. The country receives approximately 25 million overseas tourists annually, spends about £13 billion, however these numbers have been widely static for many years, bringing up problems of competitiveness which are to be addressed by the industry and government (BHA, 2002).

However it doesn’t imply that hospitality industry is doing nothing to improve this situation. As per the BHA, with the help of assistance from the government, it is planning to address problems of skills gap through variety of routes which includes annual careers festival and special schemes under the new deal. It is the main contributor to social inclusion and broadening participation. Further, it urges hotels to focus on financing mechanisms. Financially supporting vocation education in hospitality, particularly in further education colleges, should be increased to reflect the...

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