Cross-cultural Influences on Workplace Behavior:
A culture is defined as, “A way of life of a group of people--the behaviors, beliefs, values, and symbols that they accept, generally without thinking about them, and that are passed along by communication and imitation from one generation to the next”. (Sunniva Heggertveit, 2012).
It is also defined as, “the values, attitudes, and ways of doing things a person learns during the socialization process in the particular place where they were brought up as a child”. (Paul Ecoggins, 2015)
So, the culture has great influence on a particular individual or group behavior. In the age of globalization the world is getting smaller, companies ...view middle of the document...
The cultural identity factor impacts cross-cultural communication because the norms and practices a person acquires and practices in their country and local community will be different from and clash with the norms and practices of co-workers brought up in a different countries or societies.
The Racial Identity Factor
The second factor to impact intercultural communication is the racial identity factor. The racial identity factor refers to how one's conscious membership in a particular race affects how they interact with folks in the workplace who come from different cultures.
The Gender Role Identity Factor
Another factor that impacts intercultural communication is the gender role identity factor. This means that communication between members of different cultures is affected by how different societies view the roles of men and women. Both within and across different cultures we find great consistency in standards of desirable gender-role behavior. Males are expected to be independent, assertive, and competitive; females are expected to be more passive, sensitive, and supportive.
The Individual Identity Factor
The individual identity factor is another factor that impacts cross-cultural communication. This means that how a person communicates with others from other cultures depends on their own unique personality traits and how they esteem themselves.
The Age Identity Factor
The age identity factor is a seventh factor that impacts cross-cultural communication. The age identity factor...