Why are you interested in this role?
British Airways is known for its first class customer service; The Company is said to have a great work culture. The company also invest in their employee providing the best training , it will be a great honour bring my skills and learn more from the best people at hand.
Your company has a good reputation and strong team. In this environment, I can combine my knowledge and experience well. I can challenge myself and reach my goal.
Tell me what you know about this job?
The job is a customer service role, which involves delivering high quality customer service to all customers. Being able to resolves to customers problems, by exceeding customer ...view middle of the document...
The inter-department team had to review other options, by comparing prices and service, we then came to conclusion of a new vendor.
At Provident Personal Credit, we have various branches around UK, each branches are set monthly targets to achieve before end of each month. All agents are given a personal target which is combined together at the end of month as ‘team’ monthly targets.
My role is to seek for 15 new customers to sell products. In order for me to achieve the team target I had to call up existing customers to recommend a friend or relative given them cash reward for each recommendations. I also done a lot of canvassing posting leaflet into customers house, returning to the same house
What do you consider to be greatest achievement?
My greatest achievement is
Tell me about a time you have to work to deadline?
Tell me why we should hire you for this role?
What major challenges and problems did you face? How did you handle them?
Job Interview Question: How Did You Handle Challenges
During a difficult financial period, I was able...