A hospital President manages the daily operations of the hospital and its entities. He works directly with the board of directors to institute strategic planning for the hospital facility.
In this position, a hospital president complies with government regulations set out for the hospital and its staff. This means being in accord with all regulatory agencies and accrediting bodies to the hospital. In an effort to complete this duty, the hospital president must monitor the organization’s service and delivery system at all times to ensure optimal operation.
Dr. DoRight has recently been hired as the president of the “Universal Human Care ...view middle of the document...
There are two different types of stakeholder groups that the President of a hospital should deal with on a daily basis that have a distinct influence on hospital operations -
Internal Stakeholders: (I) Executive Representatives: gaining the support of Executive Management is essential for relevant policy development. Executive stakeholders can provide a ‘big picture’ perspective regarding planning and service provision, as well as information on factors in the external policy and funding environment.
(II) Nursing Unit Managers and Nurse Committee: as the largest single direct-service discipline in hospitals, nursing staff require representation to ensure policy implications on nursing care and nursing education. The nurses staffing committee are nurses accountable for promoting the health and safety of patients in their care. It is in the best interest of patients, and the hospital to ensure there is enough qualified nursing staff to meet the needs of the patient and the hospital.
(III) Patient Representatives/Consumer Advocates: investigates and resolves concerns of the patient to leadership as well as staff. They participate in customer service and patient initiatives related to the hospital. The patient representative provides monthly accountability.
(IV) The hospital Administrators makes sure the hospital operate efficiently and provide adequate medical care to patients (Centre of culture ethnicity and Health, 2003).
The External Stakeholders: Patients – Patients, as the clients of hospitals, have a right and duty to give feedback to management department, whatever they feel satisfied to service or not. The satisfaction of patient is obviously due to the service of doctors and nurses, whose behaviors a typical expression of hospital’s image. The feedback from patients or patients’ families is the most direct way to improve performance of hospital through reducing illegal procedures, negligent supervision and oversight of doctors and nurses. It is not only favorable to operation of hospital, but also beneficial to the patients.
Suppliers- Suppliers should be considered cooperators in a business, especially if they provide special service, as medical supplier.
Corporation partners - Corporation partners share the objective of having business succeed in a manner that strengthens both the economy and civil society. They can provide feedback on values and political, economic, and social considerations that an enterprise should integrate into its ethical identity.
Conflict Of Interest That May Exist Between The Internal and External Stakeholders
The potential conflicts of interest that may exist between duties of loyalty owed to an internal stakeholder vs. and external stakeholder. Stakeholders have different interests in hospital. For instance, the shareholders who invested on the hospital are interested in the survival and profitability of the firm. They are classically concerned with the...