1. If you receive a spam email, what should be done?
a. Reply to it
Incorrect: Replying to spam mail will only signal that the address is active and would only result in more spam
b. Don’t reply to it
Correct: Spam mails should never be replied to and should be marked as spam so that all future correspondence gets blocked.
c. Forward them to friends or colleagues
Incorrect: Forwarding spam mail to friends or colleagues is unethical and will only cause their inbox to occupy unnecessary space.
d. Forward them to your personal email address
Incorrect: Spam mail should never be sent to one’s own personal email address as it will only occupy unnecessary space.
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k. Ensuring to select the “REPLY” and not “FORWARD” option while responding with an attachment
Incorrect: - one should always ensure while responding to an email with an attachment, to select the “reply” option and not the “forward” option
l. Ensuring to send chain letters by email, inside and outside the organization.
Correct: - One should not send chain letters by email, neither inside or outside the organization. Depending on the size, chain letters can occupy vast network resources
4. While writing emails which of the below options is correct:-
m. Always use smileys, symbols and graphics
Incorrect: - Using smileys, symbols and graphics can seem childish and unprofessional
n. Always use humor , irony and sarcasm
Incorrect: - Using humor, irony and sarcasm is unprofessional. All communications should be kept professional
o. Send emails without using spell check
Incorrect: - One should always watch out for spelling and grammatical mistakes. Turning on automatic spell checker is equally important
p. Keep emails brief, concise ,well organized and to the point
Correct: - Keeping professional communication in mind, an email should always be brief, concise, well organized and to the point.
5. After accessing the required internet website though the internet browser, one should:-
q. Leave the browser idle on the desktop
Incorrect: - Leaving the browser idle on the desktop will lead to consumption of network bandwidth as it continues to access information from the website.
r. Leave the browser minimized on the desktop
Incorrect: - Leaving the browser minimized on the desktop will lead to consumption of network bandwidth as it continues to access information from the website
s. Use the required internet website for personal usage
Incorrect: - We should not use the internet website for personal usage but limit internet access usage to work related websites
t. Close all internet browsers immediately after use
Correct: - Closing all internet browsers immediately after use ensures minimum consumption of network bandwidth.
6. From the below options which is the correct information leakage preventive measure
u. Share your user credentials (user id, passwords) with anyone.
Incorrect: - One should never share their user credentials with anyone. Sharing causes information leakage
v. Open and respond to unsolicited emails
Incorrect: - One should never open and respond to unsolicited emails, doing so will lead to information leakage
w. Access any unsolicited website
Incorrect: - Accessing any unsolicited website can cause information leakage therefore one should always avoid it
x. Making sure antivirus is installed on the computer and is being updated regularly
Correct: - Antivirus installation and updating will ensure your computer is not vulnerable to viruses and will not be easily susceptible to information leakage.