This website uses cookies to ensure you have the best experience. Learn more

Communication Style Case Essay

632 words - 3 pages

Communication Style Case Study
Zenia Y. Bradley
University of Phoneix
Kristina Almus
September 7, 2015

In this paper I will discuss three different case studies which were found the chapter reading. I will also discuss a scenario from my health care experiences. These case studies will vary in communication styles as it relates to delegating task to coworkers. Effective communication is a very important part of the delegation process. According to O’neil and Hasten (2009) the key to successful delegation is understanding, first, that delegation is an investment if time and energy that doesn’t always have immediate returns, and second that delegation is a skill which implies that it has discrete steps or components, that it requires practice to improve, and that repeated practice of it will facilitate improvement.
In the first case study ...view middle of the document...

This communication style leads to other issues because problems are not addressed or solved. The third is between Rosa a manager and Mable a surgical tech. In this scenario we see a manager who is being assertive having to deal with an employee who is being aggressive which is evident by her threatening the manager’s job. Being assertive is an important part of being a manager the only problem with this is that often times these individuals may display aggressive behavior when being pushed to the limit. It often a good idea to walk away and regroup in these situations.

My Scenario
I recently became the manager of a busy twenty-four bed observation unit as well as med-surg resource team. This latter of the two is probably the more difficult of the two especially since these individuals work all over the house. I can recall a disagreement between myself and another manager in regards to a complaint made by a patient. There had been issues with us before and I was a little more passive than I should have been. The conversation became a little heated and I kind of flew off the handle. I was showing some very aggressive behavior as I sit and think about it now. I didn’t give the other individual a chance to give me their side of the story as I should have. If I could do it all over again I would definitely do things a lot different. I would not have spoken to my coworker in such a manner. I would take the time to listen to all sides as well before making assumptions. I would have also taken a more assertive stance on the issues that we had before maybe then things would not have gotten to this point. Having not only a good relationship as well as good communication skills make a better healthcare team.

Hansten, R. (2009). Clinical delegation skills (4th ed.). Retrieved from The University of Phoenix eBook Collection Database

Other Papers Like Communication Style Case

Communication Opnion Paper

888 words - 4 pages the message and this may not be the case. How does the basic elements of effective communication differ from the basic rules of health care communication? The basic element of health care communication differs from effective communication because of the medical terminology use in health care communication. Words that are used during regular communication are not use in health care communication. For example, a patient may have water in his/her

Stylistics Essay

2515 words - 11 pages language thus excluding colloquial FS. Both scholars agree that each FS can be recognized by one or more leading features. But Galperin pays more attention to the coordination of language means and stylistic devices whereas Arnold connects the specific features of each FS with its peculiarities in the sphere of communication. According to I.R. Galperin, a functional style of language is a system of interrelated language means which serves

The General Communication Process and Its Implication on Marketing Communication

4467 words - 18 pages audience to affect its behavior by informing, persuading, and reminding. In order to influence the behavior of audience the general communication has great implication. For instance, communication as a process and interaction create linkage between senders and receivers of the message so as to make meaningfully understanding among them. In case of marketing the communication process and interaction create relationship between the seller and

Semetral Course Orientation

5186 words - 21 pages react to non-verbal communication. Thus, the statement is valid that non-verbal communication carries greater impact than verbal communication because in case of non-verbal communicative modes like music, painting, sculpture etc., the ecstatic experience which is difficult to communicate through words, is communicated effectively. Q. II : Answer the following questions in detail : (1) What is Effective Communication ? What are the

Whole Foods

1275 words - 6 pages repeating back to the speaker they heard message to correct any inaccuracies or misunderstandings is often a lost art in the online forums. (Nelson/Quick 2010)  In an impersonal environment of an online forum the same techniques apply.   Whole Foods 4 How does defense communication enter into this case? Defensive communication is defined in our text book, as communication that can be aggressive, attacking, and angry, or passive

Unit 301: Principles of Communication in Adult Social Care Settings

1027 words - 5 pages the needs of the individual. 1. OBSERVATION - By observing someone closely you can find out which language should be used, or whether there is any disability or illness. If there is a learning disability or hearing or visual impairment then particular method or style of communication should apply for establishing effective communication. 2. PREVIOUS RECORDS - Previous records and case histories helps us to identify the individual’s

Interpersonal Conflicts

590 words - 3 pages inadequate relationship. There is non-verbal communication taking place between the two of them and it can be seen in their body language style of communication, there is an lack of eye contact, confrontational and aggressiveness in the body language with one another. There is the presence of symbol and cultural perceptions that are distinct and it alter their communication. The objective and subjective elements that in the past gave them

Leadership Styles

1463 words - 6 pages , and * Organizations The transformational style requires a number of different skills and is closely associated with two other leadership styles: charismatic and visionary leadership. Facilitative Leadership This is a special style that anyone who runs a meeting can employ. Rather than being directive, one using the facilitative leadership style uses a number of indirect communication patterns to help the group reach consensus. Influence

Final Project

1211 words - 5 pages communication. Since Mr. Caruso does not communicate well, he is unable to motivate his employees through the use of reinforcement theory. Reinforcement theory establishes that employees have higher job satisfaction and higher levels of motivation when the behavior that the company wants is reinforced with praise. In Mr. Caruso’s case, his employees are very critical of his style of management and it is considered to be a constant source

Leadership Sat Task 1

1726 words - 7 pages participant leader is a democratic leader who ensures that final authority in decision making lies on the group. In this case, the group deliberate on issues and collect group opinion, and then cast votes in order to determine the final decision to make. DuBrin, A. (2010). Leadership. The advantages of the Participative style of leadership are that it operates on bases of management openness which allow leaders to accept suggestions from group members

Jamie and Jamie

667 words - 3 pages ntroduction The communication within organizations is essential for their effective marketing performance. The introduction of a new employee or manager naturally raises the problem of his or her integration in the organizational structure and culture. The effective communication within the organization is essential for the successful integration of a new employee or manager. In this respect, it is possible to refer to the case of Jamie Turner

Related Essays

Communication Style Case Study

1389 words - 6 pages Communication Style Case Study Effective communication is essential in building trust, respect, and creating an environment where ideas and problem solving take place. There was a survey done in a study showing 79% of the participants indicated that workplace respect was seriously lacking in the United States. The participants commented that if people communicated respectfully to each other, like they do their patients, there would be an

Communication Style Essay

1363 words - 6 pages Communication Style Case Study Daneal Dobbs NUR/350 David Catoe Communication Style Case Study Communication in the workplace is imperative for good patient outcomes. Not just any communication will do, though. Effective communication is key in forming positive relationships with staff and patients. Being respectful, kind and specific with communication techniques will benefit all who are involved. Noneffective communication, on

Communication Style Scenario Essay

1125 words - 5 pages Communication Style Scenario Analysis Evelina Grigorian Professor Horowitz HCS 350 3 June 2014 Scenario #1 In the scenario from checkpoint 8-4 from Clinical Delegation Skills, Rashad, a nurses aid, was very wrongly degraded and yelled at by the registered nurse. The belittling attitude that the nurse had with the aid was unacceptable, and very unprofessional. The nurse’s choice of communication style was

Relationship Between Management Communication Style And Organizational Commitment With Gender As The Moderating Factor