Health Care Communication Strategies
Communication Opinion Paper
By: Theresa Kamara
Professor Tracey Collins
Communication involves the transferring of information between two or more individuals. Society cannot function with communication. In order to communicate, there must be a sender, a message and a receiver. Communication can occur through speaking, signs, sounds, writings, and gestures. There are different types of communication. Non-verbal communication which includes signs, gestures, and behavior. Written communication which includes books, letters, e-mails, magazines and other writings. Verbal communication are words spoken between two or more people. Visual ...view middle of the document...
Giving the sender feedback is very important in effective communication. Without feedback, communication cannot be effective because the sender will assumed that the receiver has understood the message and this may not be the case.
How does the basic elements of effective communication differ from the basic rules of health care communication? The basic element of health care communication differs from effective communication because of the medical terminology use in health care communication. Words that are used during regular communication are not use in health care communication. For example, a patient may have water in his/her brain that is causing complications. When the doctor performs various tests and determines what is going on with the patient, he will tells the patient that he/she has hydrocephalus. After telling the patient the medical name for the diagnosis, the doctor will then explained to the patient the meaning of hydrocephalus which is water in the brain. Health care professionals have to communicate with patients appropriately to make sure communication between the two are effective and both understands each other.
How might a provider encourage a reluctant consumer to communicate candidly? Consumers tend to hold very important information about their health from their provider making treatment complicated. Providers must develop a way to effectively communicate with consumers to be able to provide them with the best of care. The biopsychosocial approach is the best method that providers can use to ensure that a reluctant consumer communicate candidly. This approach is enables patients to partake in their care, give past experiences about their illness, and allows patient to give their import on the type of treatment that will receive. (Charlton, Dearing, Berry, & Johnson, 2008) found that, “ biopsychosocial (patient-centered) communication style positively influences patient outcomes as evidenced...