Communication Opinion Paper
May 5, 2014
We are always communicating with others about something no matter how hard we try to avoid communication. Communication is almost impossible to avoid completely. The type of communication that may be involved can be body language, spoken language, and eye contact. In order to have good communication means to have all of the basic communication elements which are; the message, how the message is received, and the receiver. Although we have learned that the basic elements of effective communication are a little bit different from the main rules ...view middle of the document...
The process is the same, people working together to coordinate a goal and establish an understanding (Du Pre, 2005).
The only main difference is that the communication between the provider and patient are more personal, and must be handled in a different way. Both of the parties are interdependent and rely on each other by acting, reacting, and negotiating. “the best communicators in health care are sensitive to each other’s feelings that involve looking, listening, and interpreting cues” (Du Pre, 2005, p.7).
Many patients are reluctant to communicate very little with their providers, which can be very challenging for the provider when trying to get patients to open-up and share their personal concerns. Many patients may feel afraid to share their concerns because they may feel like it is inappropriate. Some ways providers can help to try to make their patients feel more comfortable and at ease may be; using open questions, like is there anything else and listen attentively. Try not to rush and give the patient plenty of time to ask about their concerns and things. Do not avoid abrupt topic shifts because this can make the patient feel like the provider is not listening. In order to lessen the misunderstanding that may happen you should use smooth transition and show that their sharing is appreciated but share more information if it is needed. It is important to make sure to determine the real issue first and then the patient will usually work up to communicating there concerns. The provider should make sure they wait until the patient has explained the reason for the visit before doing a physical examination. It is also important to listen for any distress markers, but do not change the subject until the patient has fully explained there concerns. Having reassurance from the provider will help the patient speak more openly to the provider. Also ask for the patient feedback; many patients don’t interrupt the provider to let...