This website uses cookies to ensure you have the best experience. Learn more

Communication Change Challenge Essay

1036 words - 5 pages

Communication Change Challenge
My Evaluation
Speech Class SPCH277
Olumide Abiodun
December 15, 2011

I learned in this class to actively listen, clear my mind and pay attention, to understand what is being said even when I do not agree with the subject or topic. Active listening is a very important part of communication because it is what helps us as communicators to respond clearly and completely because we have listened and understood completely.
What was the course material that suggests that this particular communication behavior was an appropriate target for change?
8A: In week one, the course identified errors in our communication patterns. I think ...view middle of the document...

In Customer Service (when I used to work there), you can get a customer yelling at you like you know nothing… like they know it all. I have learned to compose myself. To actually listen, one has to be quiet and allow the speaker to complete speaking before responding.
Consider the implementation of your new behaviors in Part 7. Were there any situations in which you were dissatisfied with your approach to improving your interpersonal communication? What was the course material that suggests that this particular communication behavior continues to be less than ideal?
8C: I would say the point in 8B is also dissatisfying my approach to improving interpersonal communication. This change is something I would have to get adjusted to. I find myself getting a whole lot frustrated keeping quiet and the feeling is very painful. Quite recently, I spoke to a lady in this manner, and she kept going on and on, reiterating what she had said over and over (reminds me of one of my points that I learned to adjust in this course about letting points stick). Many times came when I felt like interrupting her. I was just forced to hold my cool and wait before responding.
This holding back gets very frustrating at times, and I even pity myself when the same customer comes back apologizing for ranting earlier in the conversation. I tell her its okay, not to worry, but deep in my mind I want her head on a platter. I somehow think things will be implemented better and that slowly but surely these aftershocks will wither away…
Consider the implementation of your new behaviors in Part 7. What changes would you still like to make? What was the course material that suggests that this modification would complement or enhance your communication outcomes?
8D: I would like to be more conducive to aggressive people in my mind. I have a tendency to be nice to people when my mind may be saying something else. I think I’ve learned this bad habit over time. I retaliate a lot;...

Other Papers Like Communication Change Challenge

Effective Communication Essay

1165 words - 5 pages through their body language or representation before they even speak. Positive feedback on how to change the way people speak and getting in tone with different cultures can help people understand one another better, which will lead to overall better communication. Hearing and Listening Communication involves the process of hearing and listening, which have two different meanings but in order to listen one has to hear first, which will make

Variation of Communication Process in Different Types of Organization

4109 words - 17 pages importantly, nonverbal communication. Examples of nonverbal communication are facial expressions, body language, tone of voice and attire. Nonverbal communication can support or contradict verbal statements. Instant feedback, another advantage of face-to-face communication, can resolve confusion, ambiguity or misinterpretation. "The best way to communicate major change to the frontline workforce is face-to-face," write T.J. Larkin and Sandar Larkin

Chapter 4

631 words - 3 pages , accelerated rates. Change Challenge: 1. Cost savings 2. Cultural adjustment 3. Balancing change and continuity 4. Due diligence 5. Employee retention 6. Contingency planning 7. Power structure 8. Communication How Fast? The view that radical change has to occur quickly in order to creat necessary momentum to overcome inertia has come under scrutiny. “If they are not carefully planned and introduced, changes to high-impact elemnts may subsequently need to be withdrawn and possibly modified, inevitably slowling the change process and likely decreasing its probability of success.


665 words - 3 pages is vary competitive, an focusing on the sender can give you the edge you need to maintain favorable relatives. Youll agree, I’m sure that my massage have improved all ready. I give you partial credit for the change. Lunch at The Derby Deli next weak will be my treat. Quiz Challenge State T/F 1. Citing receiver benefits in a message not only fosters a favorable relationship between the sender and the receiver but also demonstrates use of

Healthcare Communication

1053 words - 5 pages face to face. There is no middle man or delivery man; one is face to face with the person. Verbal communication is one of the most direct channels of communication. Being face to face allows you to ask questions if the message is not completely understood correctly. “Face-to-face communication is situated: the true challenge of spoken communication is to take into account and integrate information not only from the speakers but also from the entire

Management Assignment

679 words - 3 pages Evelyn Lima 29/06/11 Managing and Communicating Change at Agilent Executive Summary Agilent Technologies is a spinoff of Hewlett-Packard that was established 1999. Agilent is facing a problem of having to lay off 8000 (20%) of their employees during a hard time for the company and corporate America. Agilent uses various communication strategies such as open communication channels, consistency, training sessions and empathy towards

Com321 Final Paper

1755 words - 8 pages has greatly affected others attitudes and work related relationships. I absolutely believe language whether verbal, written or how we carry ourselves is an important part of communication and can be hurtful to others in many ways if we are not aware or willing to change. I believe that once we become aware that our language is affecting the way we communicate and behave; we are more likely to be open to learning new effective ways to

Exploring Communication in a Romantic Relationship

1899 words - 8 pages partners can alter or change the way you communicate with another person of significance to you. This examination of communication in a romantic relationship initiates the differences between what under many couples terms is “good” and “bad” nonverbal or verbal communication. Exploring Communication In A Romantic Relationship Communication is always an issue among couples in different romantic relationships. The need for the two

Personal Communication

684 words - 3 pages would help me better tailor my message to a broader audience. This would challenge my written style of communication to be more inclusive as well. Although I express myself clearly, I feel that the use of these personal communication practices would benefit me to voice my disagreement with positions of authority. These non-verbal practices would change my entire communication skill set for the better. Conclusion The end result of any personal

Resistance to Change

993 words - 4 pages resistance. Some people will publicly challenge the change, the need for the change, or how the change is unfolding. The more powerful the resisting people, in terms of job title, position, and longevity, the more success he or she will have with resistance. Less well-positioned people may resist collectively through organizations such as a union. Resistance to change appears in action such as verbal criticism, nitpicking details

Managing Resistance to Change

4116 words - 17 pages . Employees resist change for a number of reasons such as a lack of understanding around the change, personal conflicts, differing perceptions, mistrust, social disruption or the potential for loss on a personal level such as power, status and influence. Most of these barriers are a result of ineffective communication. Effective communication can be seen as the bloodline through a change process. Without it, you risk failure to your change initiative

Related Essays

Mccain And Communication Strategy Essay

648 words - 3 pages symbols. This is a fact that communication can change the whole impact of organization like McCain in positive or negative way. Communication and organizational structure Communication helps to build up organizational structure and work for external image. Cooperative communication is the tool to incorporate all the functions of the organization like cooperate design, internal communication, media relations, relations with the stakeholders and

A Change In Shift Change Essay

1803 words - 8 pages ., & Gallivan, T. M. (2012, July). The ins and outs of change of shift handoffs between nurses: a communication challenge. BMJ Quality and Safety, 21(7), 586-593. Goldsmith, D., Boomhower, M., & Lancaster, D. R., Antonelli, M., Murphy Kenyon, M.A., Benoit, A., Chang, F. & Dykes, P.,  (2010, November). Development of a nursing handoff tool: A web-based application to enhance patient safety. AMIA Annual Symposium Proceeding Archive, (), 256-260

Channels Of Communication Essay

758 words - 4 pages , especially when we deliver it to people from different cultures. In conclusion all type all communication channels are important in our daily lives. Communication Channels Communication Channels Scenario number one First I will use a written communication (Memo).That will call my team members to an “Urgent meeting.” That meeting will explain the challenge to enter our product into the Global Market. I think this is the best communication

Wcc+Template+V4 Essay

552 words - 3 pages verbal communicator might encounter when performing technical writing? • Written communication skills can be edited until they are perfect and oral communication skills leave room for error. A challenge a verbal communicator might have is the inability to communicate ideas to the audience. Reference Gerson, S. J., & Gerson, S. M. (2012). Technical communication: Process and product (7th ed.). Upper Saddle River, NJ: Pearson Education, Inc. Written communication . (2012). Retrieved from