5.- Identify examples of literal psychological noise
Literal noise: the obnoxious roar of the gas powered lawn mower
Psychological noise: competing thoughts, worries and feelings.
8.- Define and identify examples of interpersonal comm., group comm. and presentational comm.
Interpersonal comm.: comm. that occurs simultaneously between 2 people who attempt to mutually influence each other, usually for the purpose of managing relationships (interacting with other person)
Group comm.: notion that in order to be considered as a group, people need a common goal. Something that members all would agree is the reason for the groups existence (sports team)
Presentational comm.: occurs a speaker addresses a gathering of people to inform, persuade or entertain.
1.- Differentiate between self concept and self image
Self concept: your interior identity or subjective description of who you think you are (slow change)
Self image: your ...view middle of the document...
Self expectations: your estimation of how well you perform in comparison to your own goals or self expectations has a profound impact on self esteem.
Self fulfilling prophecy: what you believe about yourself often comes true because you expect it to come true.
6.- Identify ex of self fulfilling prophecy
When you failed a math quiz because you labeled yourself inept in math then you must overcome not only your math deficiency but also your low expectations of yourself.
1.- Explain the 3 characteristics that compromise language
Words or vocabulary
Rules and standards
Patterns in the arrangement of words
6.- Identify ex of biased language, including race, ethnicity, nationality, religion, gender, sexual orientation, age, class and ability
Allness: occurs when words reflects unqualified, often untrue generalizations that deny individuals differences or variations
Sexist and heterosexist
Calling people old-timer or grand-pa
7.- Differentiate between descriptive and evaluative verbal messages
Suggestions that you separate behaviors from people in order to create a supportive climate
8.- Differentiate between problem solving and controlling verbal messages
Problem solving: create a more supportive climate than critical comments. Has the other person’s interest at heart.
9.- Differentiate between genuine and manipulative verbal messages
Genuine means honesty being yourself rather than attempting to be someone you are not.
Manipulative has hidden agendas and own concerns and interests at heart
10.- Differentiate between empathic and detached verbal messages
Empathy: one of the hallmarks of supportive relationships is the ability to understand and actually feel approximate the feelings of others and then to predict the emotional responses they will have to different situations.
Detached: when empathy is obviously called for can generate defensiveness and damage relationships.
11.- Differentiate between flexible and rigid verbal messages
Flexible: When you want to induce supportiveness and reduce potential for defensiveness conditional you use flexible language
Rigid: I’m right, you’re wrong
12.- Differentiate between superior and equal verbal messages
Superior: I’m intelligent
Equal: we work together