Running head: Communication 1
March 8, 2014
Communication is the key to being successful in everything we do today. Without proper communication things would simply just not get done or as in most cases not get done effectively. The dictionaries definition of communication is a process through which information is exchanged between individuals through a common system of symbols, signals, or behavior. There are several elements involved in the process of communicating. The communication process is fairly ...view middle of the document...
When it comes down to it, a lack of communication can and in most cases will result in a decrease in productivity and can be an all around detriment to efficiency.
Downwards communication occurs when the sender is trying to communicate with a subordinate or someone that is lower in the reporting chain of command. Downward communication is very important because it allows the supervisor to receive support from and give support to their subordinates, give their subordinates ideas, give feedback to the lower levels of management, and communicate orders down the chain of command. There are various consequences that can result from an improper use of downward communication and these can include confused subordinate’s due to a lack of information from the supervisors, a decrease in moral due to the subordinates not receiving the information, a decrease in productivity due to the flawed lines of communication between the upper and lower chain of command, and a lack of efficient problem solving due to the inherent lack of downward communication. Without proper down word communication, an organization cannot hope to operate in an efficient manner.
Lateral communication occurs when one must communicate with those who can be considered one’s peers. This is the most common element of communication used between the recruits of this academy class. Lateral communication involves no chain of command and only includes a person peers, people from different troops, people from other agencies or organizations, and people who are not directly associated with the chain of command. It is extremely important to have open channels of lateral communication because it can provide support from others that may be in the same organization, but are not directly included in the chain of command. Effective lateral communication between the recruits of this academy class is extremely important. In the end it will have a direct impact on the effectiveness of the class as a unit. The ability to communicate effectively at this level will take patience and understanding from every member of the 86th Delaware States Police/78th Municipal academy class. The successful use of lateral communication will be what separates this class from coming together to effectively accomplish our goals as a team and the...