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Communication Essay

897 words - 4 pages

Communication is a key skill for any health care professional, but for nurses, we ‘are in an occupation that has interpersonal communication at its core. Virtually all nursing work revolves around the need for nurses to be effective communicators, whether relating to colleagues or with service users. (Morrall 2001).
This essay seeks to discuss an evidence based experience learnt in clinical practice. For the purpose of this essay the author has chosen communication skills, since it is the basis for which verbal, non verbal and written ideas are conferred among the nursing staff. Some key policies and evidence taken from (research evidence or from this essay) will be identified and ...view middle of the document...

Prior to discharge dates, the MDT deliberated as to whether or not the patient was ready for discharge and it was at this stage that the nursing team gave their input regarding discharge and completion of the rehabilitation progress. The NMC (2008) is clear on the nurse’s duty to speak out on behalf of patients, stating that: ‘doing nothing and failing to report concerns is unacceptable’.
However, if deemed necessary, MDT at this stage further probed their concerns as to their refusal for the patients’ discharge. When such contradictions arose, the process was viewed as complicated and sometimes ended in lengthy discussions. Processes like these are however necessary, since the patients’ wellbeing are of tantamount importance. Handing the care of a patient over to other nurses requires good communication. Incomplete or delayed information can compromise safety, quality and the patient’s experience of health care (British Medical Association (BMA) 2004). Hence, once agreed, all the information discussed was then communicated to rest of the nursing team during handover.
I was apprehensive about what to expect in the meeting but after some discussions I began to realize the significance of this communication process and how vital it is for both patients well being and the nursing professionalism and decision making process in the lives of individuals on a daily basis. Brooker and Nicol (2003) further supported this theory by stating that such reflections as these are forms of self-evaluation which helps nurses to judge their personal performance and make judgements about their standards of practice.

In conclusion, it is clear to see that communication is essential in delivering good quality nursing care and is also identified as one of the essential skills that students must acquire in order to make progress through their education...

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