Comm 215 Week 4 Essay

1525 words - 7 pages

Essentials of College Writing Case Analysis
COMM 215

Essentials of College Writing Case Analysis

In this case study analysis of Carl Robins a number of problems related with the recruiting process transpired. To obtain a clear understanding of what went wrong and the best way to solve these problems, a case study analysis is the most effective method to identify and recommend ways to improve this process for recruiting new trainees for ABC, Inc. Carl’s mishaps were caused by a lack of organization, planning, and scheduling, and there is a good chance the training will not be able to happen as currently scheduled. Furthermore, ABC Inc., made the incorrect assessment by appointing Carl ...view middle of the document...

Mr. Robins realized that he did not have the correct materials to conduct the orientation and there was miscommunication between Monica and Carl.

Monica also is at fault for making sure Carl had the right training to recruit and that he was a good applicant for the endorsement. She should have done her research before choosing someone who lacked ability at his job. Carl should have made sure beforehand applications were completed by the new trainees within three days of recruitment. Also he dropped the ball in room scheduling for the orientation, which was booked by Joe, from Technology Services for a computer seminar for the whole month. Carl produced two major issues, missing paperwork, and two trainings seminars scheduled at the same time in the training room.

The key problems in this analysis were: unfinished applications, required drug testing not scheduled, new employee records not filed, outdated orientation instructions, shortage of orientation handbooks, and scheduling controversies. The leading predicament was that the new campus recruiter planned his first trainees without thoroughly planning ahead. Also Carl procrastinated over a month to initiate investigating if everything was in order for the upcoming induction class. One of the main sources is procrastination that many organizations neglect of it (Beheshtifar, 2011). He hired the 15 new trainees in April giving adequate time for him to recheck that applications were filled out properly and drug screening completed. Mr. Robins should have taken initiative in his new position of recruiting for new trainees; he expected that everything was completed and that he merely had to appear at orientation with manuals for the trainees. Ms. Carrolls should have supervised him all those six months to make sure he was the perfect candidate for recruiting new trainees. Carl should have created an agenda for the new trainees, cited if applications were incomplete, and if trainees were missing mandatory drug testing. Another error Carl made was lack attention to detail, which can indicate the difference between accomplishment or disappointment. Procrastination makes the individuals postpone responsibilities, duties, and decisions (Dilmac, 2009).

The problems identified were that improper training and lack of time management. Both have negative effects on new employees, in addition to the company. Carl did not have the proper training to be the new campus recruiter. Carl was only working for ABC, Inc. for six months and Ms. Carrolls the operations supervisor should have made sure that Carl was a good candidate for the job. When Carl was promoted for the new campus recruiter, he should have informed his supervisor that he needed someone with experience to teach him the proper way of finding any mistakes in hiring the trainees. Also there should always be better communication with his supervisor and employees.

The new campus recruiter should have experience in hiring and planning the...

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