Club IT Part II
University of Phoenix
Professor Reddy Rodda
August 3, 2010
Club IT Part II
Identify three business problems that you see at Club IT.
There are three business problems that need to be addressed at Club IT. There is no B2B e commerce transaction and there is no B2C e commerce transactions and the supply chain used for ordering food and beverages online is used is not efficient. These ideas and suggestions for Club IT will help make the club business flow more proficient.
Evaluate Club ITs’ resources, customers, and supply chain.
The Club IT marketing team has put together marketing strategies’ to let the community know ...view middle of the document...
The B2B e commerce will be set up with Restaurant Depot for online food and beverage orders.
Restaurant Depot is designed to making shopping for your business easy. Restaurant Depot is a business where you can order online what you need in order to carry out your day to day transaction .Restaurant Depot knows you have a company to operate and want to make your shopping experience hassle free. All the products are easy to order and prices are plainly marked. Restaurant Depot is a one stop shop and caters to nightclubs, coffee shops, bars, delis and food-service distributors and Restaurant Depot offers services for large and small food and beverage needs (Restaurantdepot.com, 2008).
B2C focuses on business to customer transaction within Club IT. Club IT sell tee shirts, baseball caps, shot glasses and glass mugs in the merchandise shop. Also for upcoming events tickets can be purchased in advance to secure good seating. By implementing a B2B website this allows the guess for Club IT to have unlimited self serve services anytime of the day. The software that will be used is Nightclub Genius was designed for nightclub industry only. Employees have control over day to day operations such as menu, events planned and our customers demographic to keep in touch with our patrons. The interactive menu allows you to change and add dishes to the menu and show ingredients. Also this allows the administrator to keep track of the changes and the changes are updated immediately. Event planning is used to keep track of events and this is necessary for effective marketing strategies. We keep track of our customers so we can offer incentives to boost our company’s sales
Incorporate ERP, CRM, and SCM into your solutions.
According to bestpricecomputers.co.uk. (n.d.), “ERP software integrates all of your major business processes, which helps ensure consistent data across all your functional departments” (para. 2). According to bestpricecomputers.co.uk. (n.d.),
Customer Relationship Management (CRM) is a business philosophy involving
identifying, understanding and better providing for your customers while building a
relationship with each customer to improve customer satisfaction and maximize
profits. It's about understanding, anticipating and responding to customers' needs
According to business.com (2010), “SCM is Supply Chain Management providers of supply chain management software offering various supply chain management...