This website uses cookies to ensure you have the best experience. Learn more

Cherns Staffing Strategy Essay

1515 words - 7 pages

Chern's Staffing Strategy
Melanie Caple
Indiana Wesleyan University
Staffing, Performance Management and Training
HRMT 537-01A
Merle Heckman
March 29, 2015

Chern's Staffing Strategy
Cherns is an upscale department store that is owned and operated by two siblings Ryan and Ann Chern. Chern’s currently employs over 19,000 employees and has 140 department stores located in 28 states across on the East Coast and in the Midwest. Chern’s ultimate focus and foundation has been built on customer service because they are directly dealing with the customers at each department store. Their staffing strategy is geared towards hiring the right candidates for their full time and ...view middle of the document...

The first short-term outcome goals should be to identify a specific number of candidates that can be easily promoted into other position within the next year. The second outcome goal should be to reduce the turnover by 10%, ensuring they are retaining their top talent, keeping their top talent at Chern’s rather than moving to other competitors in the department store industry.
Long Term Process goals should be to develop a pool of successful candidates by building relationships with potential candidates prior to positions become available. This can be completed by utilization of online networking tools such as Linked In, getting your name in front of candidates and developing relationships with individuals that are currently working in areas of departmental stores and customer service. Another way to achieve this goal is to develop relationships with colleges by attending job fairs and creating your own recruiting events, speaking to college students looking for part time positions, that could possibly turn in to long-term careers down the road. Long-term outcome goals should be to ensure their succession program is working by identifying and developing a select group of candidates to be readily promoted when positions become available. The succession program should include a diverse group of candidates that are being developed for future positions, eliminating all adverse impact that has been recorded
Formal Talent philosophy, HR Strategy and Specific Staffing Strategy
The talent philosophy, HR strategy and Staffing Strategy should be focused on developing internal employees for future internal positions. Since Cherns is committed to developing their employees and growing from within the organization, Chern’s talent philosophy should be they treat their employees as partners or investors. The HR Strategy should be geared toward stating they acquire, develop and retain employees that are dedicated to the organization. The specific staffing strategy should follow the nine elements of a staffing strategy as listed by Phillip & Gully (2015). The staffing strategy, in my opinion should continue to focus on core employees. Since customer service is the key to success at Cherns, a flexible workforce, which is usually made up of temporary employees, may not be the best route for Cherns to take. When focusing on talent, I believe Cherns should focus on both internal and external. Internal should be the key initially for promotions; however external focus should also be included for starting positions, identifying talent that can easily be promoted to higher positions. All candidates being hired into the organization should have a minimum set of skills required to fill an open positions. These customer service skills should include, but not limited to, listening skills, a positive attitude and self control (Doyle, n.d.). While some of these skills can be taught, these skills are a necessity when dealing with customers and...

Other Papers Like Cherns Staffing Strategy

Holidays In Albania Essay

1636 words - 7 pages Have you ever thought about having exciting and incredibly cheap vacations? Albania might be the right choice. According to My Travel Guide, Albania is ranked the fourth among ten places worth visiting in Eastern Europe (“Top 10 Eastern European Destinations”). One can encounter three kinds of vacations in this Mediterranean country: winter, summer, and cultural. The ideal places to spend your winter vacations are the Albanian Alps. They are

A Heart Of Darkness Essay

1748 words - 7 pages In this short story, there are frequent significant subject and ideas that make the story, "A Heart of Darkness," by Joseph Conrad, and haunting novel. The main theme is absolute white power over the natives. The theme validates the corruption, and the dependence caused by the white people as they took over the Congo. White men were giving all the power; they had no self-control, and in the end they did not use wisely. The white men became

The Aspects Of Vulnerability Among The Exploited In Medical Research

2287 words - 10 pages Essentially, everyone is in some state of vulnerability. However, some of us are more susceptible to harm due to our vulnerabilities. The susceptible are the individuals with the greatest risk. These individuals risk the loss of their autonomy, and maybe even their lives. Vulnerable populations can be found in every subset of society. However, as previously mentioned, there are some vulnerable populations that are at an even greater risk than

The Hitchhiker’S Guide To The Galaxy

1171 words - 5 pages The Hitchhiker’s Guide to the Galaxy As the human race makes life-changing discoveries, it is made apparent that there is always more to learn as the universe, instead of becoming familiar, is becoming absurd. The Hitchhiker’s Guide to the Galaxy, written by Douglas Adams, as well as the 2005 film adaption, portrays absurdity to be an all-encompassing system in the universe. Through the introduction and attempt to understand lack of reason, the

The Ford Motor Company Wage Increase Of 1914 And The Theory Of Incentives And Efficiency Wages

1252 words - 6 pages ‘It’s not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages’ (Henry Ford, cited in Johnson and Weinstein 2004, p. 2). When the Ford Motor Company announced that it would more than double the wages of its workers in January 1914 to a ‘five-dollar day’ minimum, was this a contradiction to Henry Ford’s statement? If customers are actually the ultimate payers of wages, then more than

Historical Analysis Of The Economical Breakthroughs Of The Industrial Revolution

1396 words - 6 pages A Historical Analysis of the Economical Breakthroughs of the Industrial Revolution During the Industrial Revolution, many elements of society experienced huge breakthroughs that would change the way they functioned forever. Economics were definitely one of them. With many new inventions and many factories appearing, many, many, more resources were being created than ever before. Also, all of the revenue from these resources was being given to

Leadership Portrayed in Monologue from Shakespeare’s Henry V

1214 words - 5 pages realize the organization object. (Waal and Sivro, 2012) In history there is a fight between Henry v of England and the French army on 25th of October 1415.Henry was aim to reclaim English land which seized by France at that time. The French army have strong dominant strategy compare to the English army, the French army had around 30,000 to 60,000 soldiers, most of them knights on armor ready to fight .Whereas, the English army had no armor and no

Cuba Civil Rights

1906 words - 8 pages Picture a country that has limits on how much you can make random government imprisonments and more what do you do. That is the situation for the eleven million seventy-five thousand two hundred forty-four people of Cuba since the takeover of Fidel Castro. The US is opposed to Castro taking control of Cuba. Castro managed to ease the United States nerves when he said that Cuba was against all forms of communism. According to Lana Wylie the Union

US Freight System

1273 words - 6 pages for new entrants, or close the door for NITL to continue in the market. The League lacks of product differentiation, or it is not clear for its current and potential future members. This has brought new entrants to the market. These new entrants focus their strategy in a specific transportation segment, like the American Transportation Association (ATA), that has been the leading advocate for the trucking industry. Capital requirements is a

Democratic Peace Theory

1852 words - 8 pages Intro: US Presidents have made it a goal during their term(s) in office to establish a good relationship with foreign countries and even try to improve upon existing connections with our allies. Some believe it is to prevent conflicts between the countries while others dispute that it is a threat assessment by the United States to pick and choose their friends and enemies. Preventing conflict between two democracies or countries that practice

Booker T. Washington

1621 words - 7 pages towering black intellectual, scholar and political thinker (1868-1963) said no--Washington's strategy would serve only to perpetuate white oppression.” Du Bois was one of the founders of the NAACP (National Association for the Advancement of Colored People). Both the NAACP and Du Bois rejected Washington’s idea that African Americans should be in the inferior status then so that it would help improve their future. Du Bois argues that social

Related Essays

Cherns Case Chapter 5 Essay

1297 words - 6 pages Reward Matrix Providing and using rewards is a key staffing strategy for motivating several HR outcomes including applicant attraction, employee performance, and employee retention. Successfully matching rewards provided with rewards desired will be critical in attaining HR outcomes (Heneman Judge, 2006). Below is the organizational job matrix for Cherns that will set the company apart of its competition to attract top talent and retain them

Freedom And Responsibility Essay

2141 words - 9 pages Built within the Constitution of the United States are specifically defined freedoms that are guaranteed to all citizens. Conversely, with every constitutional freedom there comes a corresponding responsibility. On September 25, 1789, the state legislature’s twelve proposed amendments were transmitted by congress, the first two dealing with congressional representation and congressional pay. The following numbers three through twelve were

Hate Crime Laws Essay

2348 words - 10 pages On June 7, 1998, 49-year-old James Byrd Jr. of Texas accepted a ride from three white men, who then beat him severely, urinated on him, chained him by his ankles to the back of their pick-up truck, dragged him for three miles into the countryside, and dumped his corpse in front of an African-American cemetery (Graczyk). A little over a year later, a jury sentenced ring leader John King to death by lethal injection (“Man Executed for Dragging

Rational Emotional Behavior Therapy Case Study Conceptualization And Treatment Plan

2140 words - 9 pages Rational Emotional Behavior Therapy Case Study of Sarah: A Conceptualization and Treatment Plan Rational emotive behavior therapy, REBT, was developed by Albert Ellis and holds the central belief that the events in our lives do not cause our disturbances but that they are instead caused by our view of the events (Murdock, 2009). Murdock (2009) states that “people are seen as responsible for their behavior” (p. 279) but, because they are